IT Administrator
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Job Location:
Louisville, KY - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
KyCAD is seeking an IT Administrator to support all technology needs across the campus of the Kentucky College of Art and Design. This position requires a detail-oriented professional who can balance day-to-day troubleshooting with long-term systems management. The IT Administrator will serve as the primary point of contact for all faculty staff and student hardware and software needs ensuring smooth operations and reliable access to technology resources.
Part II Responsibilities
- Technical Support & Troubleshooting
- Provide end-user support for faculty staff and students across all hardware (laptops desktops printers peripherals) and software.
- Diagnose and resolve issues related to operating systems applications networking and connectivity.
- Maintain inventory of devices and ensure timely repairs and replacements.
- Systems Administration
- Manage the Microsoft 365 (M365) environment including user accounts permissions email Teams and SharePoint.
- Oversee system updates backups and security protocols.
- Implement and monitor endpoint protection and security best practices.
- IT Operations & Planning
- Coordinate hardware/software deployment and upgrades.
- Maintain documentation of IT policies procedures and support guides.
- Collaborate with other departments and leadership on technology planning to align with organizational needs and budgets.
- Training & Communication
- Provide training and guidance to faculty staff and students on effective use of technology resources.
- Communicate technical concepts in clear accessible language.
- Other duties as assigned.
Part III Qualifications
- Associates or Bachelors degree in Information Technology Computer Science or related field (or equivalent experience).
- 24 years of hands-on IT support experience preferably in an academic or multi-user environment.
- Strong knowledge of Microsoft 365 (user management Exchange Teams OneDrive SharePoint).
- Proficiency in hardware and software troubleshooting (Windows macOS and basic networking).
- Excellent problem-solving skills and ability to manage multiple priorities.
- Strong interpersonal and communication skills with a service-oriented mindset.
Part IV - Preferred Skills
- Experience in and managing the Microsoft365 Environment
- Experience with classroom technology (smart boards projectors AV equipment).
- Familiarity with mobile device management (MDM) tools.
- Basic knowledge of cybersecurity practices and compliance.
The ideal candidate will have the ability to perform the work as outlined in the position description and responsibilities sections above.
This position requires the ability to lift 30lbs (approx.) and must be able to lift carry push pull or otherwise move objects including the human body.
Part IV Working Conditions
Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to evolving institutional goals priorities and needs.
As an equal opportunity employer we encourage everyone to consider our employment opportunities. If you have a disability and would like to request an accommodation in order to apply for a position with the Kentucky College of Art and Design. If you have additional questions regarding this position please contact Human Capital Management at .
Any candidate offered a position will be to pass pre- employment screenings as mandated by KyCAD Human Capital. These screenings may include a national background check. If applicable the candidate may also be required to complete Family Educational Records and Privacy Act (FERPA) online training.
About KyCAD:
Founded in 2009 the Kentucky College of Art & Design is proud of its success. Core values and principles have helped to shape the institution and our work toward a mission to provide a transformational experience for our students.
As a new independent and licensed college offering a BFA in studio art we are the only four-year independent college of Art and Design in the Commonwealth of Kentucky. Please visit our website at for more information about the Colleges history mission vision and interdisciplinary approach to teaching and learning for art and design. The Kentucky College of Art Design is committed to a diverse and inclusive workforce by ensuring all our students faculty and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds identities and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work learn and live.
Diversity Equity Inclusion and Belonging Statement (DEIB)
At the Kentucky College of Art Design we value appreciate and respect the diversity of our faculty staff trustees volunteers and the students we are so privileged to serve. We work to maintain an inclusive environment at the heart of our campus. Our community understands and reflects the inherent dignity of the human person and respects all individuals accordingly.
Our culture of respect encompasses inclusion. We integrate the diverse backgrounds characteristics and skills inherent in every person to help us live our values meet our organizational goals and provide a pathway to a creative and productive life through an undergraduate education in the contemporary arts.
Required Experience:
Unclear Seniority
Key Skills
- IT Experience
- Mac Os
- Active Directory
- Computer Networking
- DICOM
- Microsoft Windows Server
- Windows
- ITIL
- Operating Systems
- Dns
- Google Suite
- Troubleshooting
About Company
Discover art at KyCAD, Kentucky's independent art and design college. Join a creative community, explore our historic campus, and apply now for a Studio Art degree.
