Manager, Account Management (Life Sciences)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Manager Account Management (Life Sciences)
Patsnap is a global pre-IPO company that transforms the way organizations harness their Intellectual Property and Research & Development productivity. Our platform revolutionizes how IP and R&D teams collaborate across the entire innovation lifecycle using domain-specific AI to accelerate the creation of market-ready products. With over 12000 customers worldwide including some of the biggest names in innovation Patsnap is at the forefront of technological advancement. Our $300M Series E funding round brings our valuation to a $1 billion unicorn status and we still have a remarkable amount of growth ahead.
Role Summary:
We have an opening for a Manager Account Management (Life Sciences) in the London office. Were looking for a hands-on coach and mentor to lead Account Managers focused on Life Sciences accounts across this role youll guide your team to exceed revenue and retention targets by providing day-to-day support developing sales skills and reinforcing operational excellence. Youll play a key role in hiring and onboarding top talent sharing best practices in sales technology and customer engagement and ensuring strong CRM discipline and forecasting accuracy. Beyond coaching youll stay close to customers and industry trends bringing insights back to the team and helping refine messaging value propositions and retention strategies. This is a high-impact opportunity to shape team performance foster growth and represent Patsnap in a dynamic and fast-moving market.
This is a hybrid position in our London UK office. This role has the option to work hybrid throughout the week or fully in office.
What Youll be Doing:
- Provide coaching and mentoring to your team to hit and exceed revenue and retention targets.
- Providecoaching mentoring and day-to-day support toAccountManagers handling Life Sciencesaccounts within the EMEA region.
- Contribute to hiring efforts and help onboard high-performing talent into the team.
- Demonstrate best practices in using the full sales technology stack including Salesforce Gong and Outreach.
- Share techniques for retaining andrenewingaccounts through effective customer engagement.
- Reinforce strong Salesforce hygiene and data accuracy across the team.
- Conduct mock demonstrations with new hires and provide feedback to improve delivery and confidence.
- Ensure new hires complete onboarding milestones and required certifications on time.
- Coach the team on CRM discipline forecasting and communication.
- Help refine sales messaging value propositions and customer retention strategies.
- Stay informed about product updates and industry trends andencourage team knowledge sharing.
- Identify opportunities to leverage AI and automation to drive efficiency and effectiveness.
- Represent Patsnap in customer meetings and external events bringing insights back to the team.
- Maintain a pulse on IP R&D and broader industry trends to support consultative selling
About You:
- 2 years experience as anAccountManageror SeniorAccountManagerwith a track record of exceeding sales targets.
- Demonstrated ability to coach mentor or support team members - formally or informally.
- Strong grasp of sales operations best practices including CRM hygiene and forecasting.
- Deep understanding of (and interest in) tech innovation and the IP/R&D space is a plus.
- A proactive mindset - youre someone who takes initiative and continuously seeks improvement.
- Strong alignment with Patsnaps iLOGIC core values: Integrity Leadership Openness Growth Innovation and Customer.
- Highly organized team-oriented and motivated by both individual and collective success.
What Youll Love:
- Five weeks annual leave and bank holidays
- Additional vacation days based on years of service
- Company-paid community volunteering days
- Paid parental leave
- Private healthcare
- Eyecare voucher scheme
- Private pension
- Cycle to work scheme
- Life Assurance
- Payroll giving
- Hybrid work environment with WFH stipend
- Perkbox benefit scheme
Our Values:
- Integrity: We hold each other accountable for our actions
- Leadership: We lead by example and inspire each other to reach for new heights
- Openness: We are open and honest and share our ideas with care and consideration
- Growth: We are lifelong learners who aspire to improve each day
- Innovation: We seek out new ways to solve problems
- Customer: Our customer is at the center of everything we do. Their success is our success
Patsnap is proud to be an equal opportunity employer (EOE) that champions diversity. We do not discriminate based on race religion national origin citizenship sex gender identity or expression sexual orientation pregnancy age or marital veteran/military or disability status or any other protected status in accordance with federal provincial/state or local laws.
Even if you dont meet 100% of the above qualifications we encourage you to apply and tell us why youd be a great fit for this role! If you require any accommodations during the interview process please email us at so we can best support you.
Required Experience:
Manager
Key Skills
- Business Development
- Front End
- Bricklayer
- Ftp
- KYC
About Company
Patsnap empowers IP and R&D teams with advanced AI to get better answers and make faster decisions. Increase IP productivity by 75% while reducing R&D wastage by 25%.
