Property Administrator - 1 Year Term Contract

Property Administrator (Service Coordinator)

Part-time - 1 Year Contract

Toronto Ontario

Build whats next at Minto

Working at Minto means being part of something biggerwhere your career is built on purpose progress and possibility. Here employees arent just valuedtheyre celebrated through peer-to-peer recognition team events and a culture that feels like family while honouring every individuals voice.

From day one weve got you covered

From your very first day at Minto youll have access to a rewarding and supportive package designed to help you thrive:

• Competitive compensation with performance-based annual bonus
• Comprehensive benefits starting on day oneincluding unlimited physiotherapy 24/7 access to healthcare professionals and physicians through our dedicated telemedicine service and parental leave
• RRSP matching program and paid time off program to support your future and recharge
• Peer-to-peer recognition platform that celebrates your contributions
• Flexible summer hours to help you make the most of your time
• Professional development and learning support to fuel your growth
• Exciting career paths across a dynamic and purpose-driven organization

Your place in our story

The Service Coordinator provides best in class customer service in all matters pertaining to resident inquiries and concerns regarding any maintenance or repairs for their designated property.

Heres how youll contribute

• Prepare resident arrival and key package in addition to ensuring smooth move-in and move-out coordination booking elevators where applicable;
• Maintain resident database assign resident parking in addition to issuing visitor parking passes maintaining log thereof;
• Processing of cash receipts and deposits
• Prepare resident accounts receivable reports outlining and addressing any delinquent and/or past due payments performs collection efforts on past due accounts;
• Prepares required forms and documentation in accordance with the Residential Tenancies Act related to claims collections evictions rent increases etc;
• Responds to resident requests inquiries and concerns for matters which pertain to the lease agreement;
• Informs utility companies of change in responsibility for spaces becoming vacant or occupied approving invoices for vacant suites;
• Responds to all resident related issues promptly and courteously in a professional manner informing management when applicable and if follow-up is required;
• Prepare mass and individual resident communication for example upcoming events repairs changes to management etc.;
• Prepares renewal listings for review by revenue team and subsequently prepares renewal notices as directed;
• Use of the ERP system Yardi to record information and perform job activities;
• Supports team goals objectives operations and strategy for properties outlined by management;
• First line of response to customer requests the service coordinator must respond to resident inquiries and concerns for matters which pertain to repairs and maintenance;
• Understanding of the Residential Tenancies Act with respect to landlord rights and obligations for example notice of entry request of access etc.;
• Coordinate access for Minto staff and contractors for occupied and vacant spaces as well as common areas; ensuring proper notice is given as required;
• Liaise with other members of the property operation to ensure maximum utilization of technical and maintenance personnel;
• Ensure scheduled maintenance plans for property and equipment are assigned to personnel so that they can be completed on a timely basis reviewing concerns / issues raised during the performance of these maintenance plans with management to pro-actively address concerns / issues thereby minimizing unplanned downtime;
• Perform all facets of the job in accordance with the legislation applicable to the jurisdiction including: Health and Safety standards WHMIS AODA PIPEDA and Human Rights;
• Other duties within the scope spirit and purpose of the job as requested by management.

What you bring to the team

• A College or University education in a business field would be considered an asset.
• A minimum of two (2) years of relevant work experience in a busy client facing environment is required.
• Ability to multi-task
• Ability to influence without authority / Directing others
• Interpersonal skills
• Knowledge of the Residential Tenancies Act and Residential Lease Agreements would be an asset
• Attention to detail and accuracy
• Good judgment
• Communication skills (listening verbal and written)
• Microsoft Office (Word Excel and Outlook)
• Knowledge of Yardi considered an asset
• Initiative and creative

Ready to build your future with us

Whether youre just starting out or looking to take the next step Minto offers the mentorship resources and opportunities to grow a meaningful career. With competitive rewards and a strong commitment to well-being we empower you to thriveprofessionally and personally.

Join a team where your growth purpose and potential are celebrated. Lets create something meaningfultogether.

About Minto Apartment REIT

Our mission to build vibrant communities begins with the people who make it all possibleour 2024 we were proudly recognized with the Federation of Rental-housing Providers of Ontario (FRPO) MAC Award for Outstanding Company Culture a testament to our commitment to cultivating a workplace where employee well-being and shared purpose thrive.

Minto is an equal opportunity employer committed to cultivating an inclusive and accessible workplace. We strive to build a team that reflects the diverse communities we serve including individuals with disabilities. If you require accommodation or support at any stage of the recruitment and selection process well work with you to ensure your needs are met. To request accommodation please contact us at