Manager, Talent Operations

Manager Talent Operations

Los Angeles CA

The Role

Modern Animal is building the future of veterinary care together - and were looking for an experienced manager to implement and drive the recruiting operations for the company. Were hiring a strategic operator to help us manage our ways of working to support clinic-level hiring as we addition to project managing workstreams that support our clinic teams at large this individual will be uniquely responsible for leading how we systematize and scale our work to grow our employee base in a hyper-local and authentic way. More specifically this role will partner closely with our Recruiting Medicine Operations and Marketing teams to ensure that we have designed high-ROI and decentralized processes and approaches to hire all clinic-level roles such as Doctors nurses hosts and clinic leaders. More specifically this individual will be responsible for:

1. Talent Engagement Events: In partnership with Marketing and Medicine develop the strategy and execution to build a talent pipeline connecting our talent strategy with business goals. This includes building a holistic approach to talent pipeline engagement and implementing a process to manage a central calendar task timeline (TTL) and ensure cross-functional implementation. Events include Continuing Education events Campus Recruiting campaigns and Local Community events for members and talent alike. Engagement touchpoints include email campaigns and website optimization. Act as the operational partner for Recruiting to ensure we are targeting messaging and resourcing the right markets at the right time.
2. Talent Program Management: Develop the strategy and program manage the following inclusive of 3rd party relationships system integrations processes and communication:
1. Referral Programs
2. Relief Doctor Program
3. Relief Nurse Program
4. New Grad Program
3. Recruiting Processes Systems:
1. Processes: developing and optimizing our 3rd party systems and internal tools and processes to create an efficient recruiting process at scale leveraging Greenhouse Deputy and UKG in the short term.
2. Candidate Experience: optimize the recruiting experience to ensure an efficient high-touch process for all candidates
4. Employer Reputation Management: Understand the critical levers and channels for building and maintaining a strong employer brand; operationalize how Modern Animal shows up to key audiences. Build the system/process for ongoing measurement and create and execute plans to improve employer reputation across channels
5. Talent Analytics and Reporting: Build and maintain critical reporting to provide visibility into talent funnel performance across regions clinics and doctor profiles. Use data to drive action across the company developing KPIs conversion targets and feedback loops that align recruiting execution with hiring urgency.
1. Work with recruiters and Finance to make market and region-level recommendations on compensation; conduct internal and external surveys/interviews to understand both qualitative and quantitative drivers for different talent pools
2. Work with Operations to systemically understand talent risk level and connect the dots to hiring pipeline
6. Budget Optimization: Own the budget for and optimize the return on investment for talent marketing and other recruiting costs that support building the employee pipeline.

Why youd be a great fit:

• Minimum 5 years in an operations recruiting or sales role with KPI ownership
• Project management experience to ensure projects are designed implemented and evaluated effectively
• Able to pull insights from multiple sources (ATS CRM campaign tools dashboards) and build clear actionable reporting that highlights funnel trends gaps and performance by clinic role or market; fluent in tools like Looker Tableau or similar BI platforms.
• Bonus: experience working in multi-site service-based businesses (e.g. healthcare education retail) or recruiting for hard-to-fill or geographically dispersed roles
• Experience with Greenhouse Slack and Google Suite a plus

What you can expect from us:

• Excellent medical vision & dental coverage with various options to choose from
• 401k savings plan with a company match
• Flexible time off & paid parental leave
• Free membership to Modern Animal for your pets and discounts on extra services
• A collaborative team who has your back and will welcome you as part of our pack
• The compensation for this position is $86000 to $115000

Required Experience:

Manager