Engineering Manager, Platform

About the role

Were looking for an exceptional Engineering Manager Platform to join Definely during a pivotal stage of growth. This is a player-coach role that combines hands-on engineering with technical leadership where youll shape the infrastructure APIs and developer experience that enable product teams to ship quickly securely and reliably at scale.

Youll guide the evolution of our document processing pipelines data stores and AI integrations while championing DevOps/SRE practices observability security and cost efficiency. Youll influence engineering culture mentor engineers and help define architectural direction across the company.

This is an opportunity to build the foundations of a global SaaS platform making technical and strategic decisions that will define the next phase of Definelys growth.

What youll do:

Platform Architecture & Strategy

• Own and evolve the technical roadmap for Definelys platform services.

• Design scalable resilient and cost-efficient cloud-native systems for document and AI workloads.

• Define and uphold engineering principles and standards across teams.

• Partner with Product Security and Finance to align platform priorities with business goals.
  

Infrastructure & Operations

• Lead adoption of containers Kubernetes and Infrastructure as Code (Terraform/CDK).

• Build and enforce best practices in observability monitoring and incident response.

• Set and maintain SLOs/SLAs for platform reliability and performance.

• Drive FinOps practices: forecasting monitoring and optimizing infrastructure spend.
  

Developer Experience

• Build internal tooling templates and pipelines to accelerate product delivery.

• Champion CI/CD adoption and empower engineers with self-service deployment capabilities.

• Improve developer productivity by standardizing environments and streamlining workflows.
  

Security & Compliance

• Partner closely with the ISO and Security teams to maintain compliance with ISO 27001 SOC 2 and GDPR.

• Implement identity and access management secrets management and network security best practices.

• Drive a security-first culture across platform and product teams.
  

Mentorship & Leadership

• Act as a technical mentor and coach fostering growth and ownership within the team.

• Guide architectural decisions across product areas balancing speed and long-term scalability.

• Influence engineering culture encouraging adoption of DevOps and SRE principles.

• Collaborate with leadership on vendor evaluation partner selection and build-vs-buy decisions.
  

What youll bring:

• Proven experience leading or building platform teams in a high-growth SaaS environment.

• Expertise with AWS (preferred) / Azure / GCP Kubernetes IaC CI/CD and observability.

• Strong API and event-driven architecture skills; familiarity with asynchronous pipelines.

• Track record of designing secure multi-tenant architectures.

• Excellent communication skills with the ability to explain trade-offs to non-technical stakeholders.

• A Bachelors Degree in Computer Science (or equivalent experience).

Well be lucky if you have:

• Production experience integrating Microsoft Word () add-ins with backend services; knowledge of M365 auth patterns.

• Hands-on experience with LLM/AI platformization (RAG vector search evals safety/guardrails).

• Experience with FinOps practices and infrastructure cost management.

• Prior exposure to global scaling challenges (latency data residency multi-region deployments).

What we can offer you:

• Competitive salary & annual bonus

• Equity in Definely

• Quarterly team socials & annual company offsite

• Hybrid working (Tues & Thurs in-office) 1 month work from anywhere

• 25 days holiday bank holidays

• 750 annual learning & development budget

• Private healthcare (incl. dental & optical)

• Enhanced parental leave

• Additional perks: Cycle to Work Workplace Nursery salary sacrifice scheme and top-quality equipment

About Definely

At Definely were on a mission to simplify the way legal professionals access and understand complex information in legal documents. Trusted by a global community of customers our LegalTech solutions integrate seamlessly into lawyers daily workflows making it easier to draft review and navigate even the most complex contracts.

Our products provide instant access to essential information enabling legal teams to review clauses and provisions in context reduce risk and work more efficiently all without disrupting their flow. At Definely were dedicated to solving real challenges faced by legal professionals.

Joining Definely means becoming part of a forward-thinking collaborative team that prioritises innovation and people. We create a supportive environment driven by a shared commitment to connection growth and success.

Recognised in the top 25 of Deloittes prestigious UK Technology Fast50 in 2023 and backed by Microsoft Google and Octopus Ventures were trusted by leading law firms and in-house legal teams including A&O Shearman Dentons Deloitte and Barclays to streamline their workflows and mitigate risks.

Data Privacy Notice

By submitting your application you agree that DEFEYENE LEGAL SOLUTIONS LIMITED (Definely) may collect process and store your personal data as part of our recruitment process. We will use the information you provide to assess your qualifications for the role you are applying for and to communicate with you regarding your personal data will be stored for up to 12 months after which it will be securely deleted unless we have another lawful basis to retain it. You have the right to access correct or request the deletion of your data at any more details on how we handle your personal data and your rights please send us an email to and we will send your our privacy policy.

If you have any concerns about how your data is being processed please do not hesitate to contact us.

Required Experience:

Manager