Client Service & Retention Executive
Share
Job Location:
Yearly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Client Service & Retention Executive (CSR Executive)
Money Honey Financial Services Pvt. Ltd.
About Us:
Join a fast-growing financial services company serving 50000 investors since 2008. We offer seamless
access to top investment options and put client relationships at the center of what we do.
Role Summary:
Drive post-investment client engagement and retention by collecting feedback building strong
relationships and championing service improvements.
Key Responsibilities:
Connect with clients post-investment using email WhatsApp or phone to gather feedback and
ensure satisfaction.
Analyze client input to identify patterns and recommend service enhancements.
Develop engaging informative communication materials based on real client needs.
Foster customer trust through empathetic professional communication at every touchpoint.
What Youll Need:
Bachelors/Masters in Business Marketing or related field preferred.
3 years experience in customer service client relations or retention roles.
Excellent communication listening and relationship-building skills.
Ability to synthesize feedback into clear actionable improvements.
Make a real impacthelp us deliver exceptional service and build lasting client relationships.
Apply now!
Required Experience:
Manager
Key Skills
- Criminal Justice
- Cost Accounting
- Elevator Maintenance
- Airport
- Jboss
- Brand
About Company
Money Honey Financial Services Pvt. Ltd. is Indiaâs growing financial services company. We offer best in class services in distribution of Financial Products like Mutual Funds, Government of India Bonds, Fixed Deposits and Life Insurance.
