System Administrator, Level 1

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profile Job Location:

Fort Meade, MD - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

What You Will Do:

Join Independent Software as a System Administrator where you will provide critical support for the implementation troubleshooting and maintenance of IT systems that underpin mission success. You will manage IT infrastructure and related processes ensuring smooth daily operations and effective problem resolution across a variety of platforms including client/server storage network and mobile devices. If you are committed to optimizing system reliability and supporting users with prompt and skilled assistance this role is for you.

As a System Administrator at Independent Software you will be responsible for managing and supporting IT system infrastructure and day-to-day operations. You will provide Tier 1 (Help Desk) through Tier 3 (Escalation) problem identification diagnosis and resolution. Your work will include monitoring system performance supporting account management applying security patches and maintaining system compliance. You will configure and manage UNIX Linux and Windows operating systems troubleshoot issues and implement operating system enhancements to improve reliability and performance. You will also communicate effectively with agency management and internal customers to ensure status updates and problem resolution.

Key Responsibilities:
  • Provide support for implementation troubleshooting and maintenance of IT systems
  • Manage daily configuration and operation of IT systems
  • Deliver Tier 1 (Help Desk) and Tier 2 (Escalation) support for problem identification diagnosis and resolution
  • Assist users with accessing and using IT systems
  • Perform account management tasks such as establishing modifying disabling and removing accounts
  • Manage configuration implementation and sustainment of compliance with applicable system security controls
  • Conduct periodic vulnerability scans of systems
  • Apply IAVA security patches and ensure patch status is recorded in systems of record
  • Support escalation and communication of status to agency management and internal customers
  • Optimize system operations and resource utilization through capacity analysis and planning
Required Skills and Qualifications:
  • Strong experience supporting client/server storage network and mobile device environments
  • Proficient with UNIX Linux and Windows operating systems configuration and management
  • Experience with Tier 1 through Tier 3 technical support and problem resolution
  • Knowledge of IT system security controls and vulnerability scanning
  • Ability to communicate clearly with management and users regarding technical issues and status updates
Education and Experience:
  • Bachelors degree in a technical discipline from an accredited college or university is required; four (4) years of additional System Administrator experience may substitute for a bachelors degree
  • Five (5) years of experience as a System Administrator supporting programs or contracts of similar scope and complexity is required
  • Two (2) years of experience with Service Management (ITSM) is required
Certifications:
  • Must meet DoD 8570 IAT Level I certification requirements
  • Computing Environment (CE) Certification required. The CE certification requirements can be fulfilled with either Microsoft OS CentOS or Red Hat OS CE certifications
Clearance Requirement:
  • Must possess an active TS/SCI with appropriatePolygraph tobe considered for this role
Why Choose Independent Software:

At Independent Software our people are the mission. Weve built a company around collaboration integrity and innovation and we make sure our team has the tools and support to grow succeed and thrive.
When you join us you will:
  • Support critical national security missions that matter
  • Be part of a close-knit employee-first culture where your voice is heard
  • Expand your skills through ongoing training mentorship and career development
  • Enjoy competitive compensation generous benefits and work-life balance

Ready to take the next step in your career Join us and be part of something bigger.

Apply today.


Were an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.



Required Experience:

Junior IC

What You Will Do:Join Independent Software as a System Administrator where you will provide critical support for the implementation troubleshooting and maintenance of IT systems that underpin mission success. You will manage IT infrastructure and related processes ensuring smooth daily operations an...
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Key Skills

  • Active Directory
  • VMware
  • Computer Networking
  • Microsoft Windows Server
  • Solaris
  • Windows
  • Linux
  • SAN
  • Shell Scripting
  • System Administration
  • Dns
  • CentOS

About Company

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Independent Software: Home of efficient and effective information technology services.

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