Product Specialist 1
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Interview: Phone interviews
Onsite
Required Skills
Help Desk Experience 2 years
Customer Service Experience 2 years
Description:
- Expert for a technical development or execution environment product or set of products.
- The primary responsibility of a PS1 is to make sound recommendations on functional and technical improvements to the product and manage and complete customer tickets related to the product.
- The PS1 will provide effective product support as needed.
- The PS1 will provide input to training and/or documentation materials regarding the latest technical and functional design changes and processes used within the product.
- The PS1 shall attend meetings complete customer service ticket requests submit weekly reports and respond to emails and phone calls.
- The PS1 will create documentation as needed assist in testing and be part of the Customer Engagement team. The PS1 will report to the Customer Engagement Specialist.
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Communication skills
- Military Experience
- Retail Sales
- Product Demos
- Customer Support
- Product Management
- Product Development
- Unity
- Microscopy
