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Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidates experience skills qualifications and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts and a place where we can help you build the career you deserve. We are more than 20000 employees working together as one health system in a relentless pursuit of healing for our patients community and each other. And everyone in their own unique way plays an important part every day.

I. Major Responsibilities:

1. Performs comprehensive case management intake assessment and develops plans with clients for obtaining services needed.

2. Completes initial behavioral health intake documentation as required by the program payor and regulatory bodies.

3. Works collaboratively with the integrated team to coordinate the delivery of appropriate behavioral health and other support services including coordinating supportive transitions in care providers.

4. Provides ongoing case management services to assist clients with obtaining various entitlements and benefits (i.e. SSI (Social Security Insurance) EAEDC (Emergency Aid to Elderly and Children) MassHealth and other health insurance needs addiction services and other community resources).

5. Provides transportation assistance to individuals as needed. Assist clients in accessing transportation through existing resources or accessing new resources.

II. Position Qualifications:

License/Certification/Education:

Required:

1. High school diploma/GED.

2. Satisfactory CORI background check.

3. Current valid US-issued drivers license and a registered inspected and insured automobile for work related purposes including transporting clients in a personal vehicle or a company.

Preferred:

1. Associates degree.

Experience/Skills:

Required:

1. Ability to develop a working knowledge of CHLs service lines in order to appropriately triage individuals being assessed for services.

2. Excellent oral communication and computer skills

3. Ability to multitask. Must possess time management skills with a strong sense of prioritization and follow through.

4. Requires personal and professional accountability self-management and initiative. Professional integrity and cultural competency.

5. Ability to use office equipment including copy machines computers printers telephones.

6. Ability to organize complex tasks and meet deadlines.

Preferred:

1. Prior experience in a behavioral health or social services setting.

2. Basic knowledge of CHL services and insurance requirements and reimbursement for these services.

3. Working knowledge of Electronic Health Records (EHR).

ADDENDUM FOR THE DCF FAMILY STABILIZATION PROGRAM

II. Position Qualifications:

License/Certification/Education:

Required:

1. High school diploma/GED plus 5 years of related experience OR Associates degree plus 3 years of related experience.

2. Satisfactory CORI background check.

3. Current valid US-issued drivers license and a registered inspected and insured automobile for work related purposes including transporting clients in a personal vehicle or a company.

Preferred:

1.

Experience/Skills:

Required:

1. Work experience in a human service or behavioral health setting.

2. Ability to develop a working knowledge of CHLs service lines in order to appropriately triage individuals being assessed for services.

2. Excellent oral communication and computer skills

3. Ability to multitask. Must possess time management skills with a strong sense of prioritization and follow through.

4. Requires personal and professional accountability self-management and initiative. Professional integrity and cultural competency.

5. Ability to use office equipment including copy machines computers printers telephones.

6. Ability to organize complex tasks and meet deadlines.

Preferred:

1. Basic knowledge of CHL services and insurance requirements and reimbursement for these services.

2. Working knowledge of Electronic Health Records (EHR).

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.

Were striving to make respect a part of everything we do at UMass Memorial Health for our patients our community and each other. Our six Standards of Respect are: Acknowledge Listen Communicate Be Responsive Be a Team Player and Be Kind. If you share these Standards of Respect we hope you will join our team and help us make respect our standard for everyone every day.

As an equal opportunity and affirmative action employer UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation national origin age disability gender identity and expression protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.