Customer Service / Call Center Agent

Bangkok - Thailand

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Customer Service/ Call Center Agent

Chilindo is one of Thailands leading & fastest growing ECommerce companies. We offer a wide range of products through online auctions more than 50.000 auctions per day including new products almost every week. As an employee at Chilindo you will enjoy a challenging and interesting job working with both thai and foreign talent.

The position as Customer Service & Call Center Agent covers tasks as communicating with all of our customers across Thailand via phone Facebook Line and Email. You will belong to a team of more than 60 inspiring colleagues in the Customer Service department.

Responsibilities:

Deal directly with our customers by telephone electronically (Facebook Line Email)
Suggest solutions to any issues and problems claimed by customers and resolve it instantly

Fulfill customer requests by clarifying desired information; completing transactions and forwarding requests.

Requirements:

High school or Bachelor degree
Good computer skills; typing and use of Microsoft office applications will be an advantage
Good command of English is desired
Punctual and extrovert personality
Ability to work in a structured manner and strive to get things done
Serviceminded and ability to work both efficiently and effectively under pressure

Positive mentality and ability to work well in a large team

Salary range:

Standard salary is 14000 THB/monthly plus overtime. Average salary for Call Center Agent is approx 17.500 THB/monthly and higher. For employees that show the right attitude career advancement and increase in salary is possible.

Perks & Benefits:

6 day work week
Social Security (SSO)
Company outings and parties
Possibility to grow within the company
Additional bonus if able to handle Englishspeaking customers

Required Experience:

Unclear Seniority

Customer Service/ Call Center AgentChilindo is one of Thailands leading & fastest growing ECommerce companies. We offer a wide range of products through online auctions more than 50.000 auctions per day including new products almost every week. As an employee at Chilindo you will enjoy a challengin...