Associate Sales: IFI
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Purpose
To be the direct contact between the external customer and Nedbank to build and maintain relationships according to Nedbank customer and sales strategy.
Job Responsibilities
- Ensure business objectives are met by monitoring processes and ensuring alignment through effective communication.
- Maintain a portfolio and adhere to service level agreements to achieve business targets.
- Act as a trusted partner to achieve better customer service and business results by meeting service level requirements.
- Identify opportunities to expand existing business or generate new business through client interactions.
- Identify risks upfront to minimize loss and reputation risk by screening before engaging.
- Investigate and recommend solutions to resolve issues and problems as they occur.
- Negotiate with relevant stakeholders on behalf of clients to meet their requirements in a mutually beneficial way.
- Maintain clear communication lines with all stakeholders and clients to ensure targets and business objectives are met.
- Draft and file reports by capturing data on relevant systems to provide a comprehensive view of business information.
- Identify and recommend opportunities to enhance processes systems and policies and support the implementation of new ones.
- Use resources responsibly and efficiently to communicate with clients and stakeholders.
- Provide accurate information to stakeholders by maintaining and sharing knowledge with the team.
- Stay updated on legislation and industry changes impacting the role by reading relevant newsletters websites and attending sessions.
- Contribute to achieving transformation goals by participating in Nedbank culture-building initiatives such as staff surveys.
- Support corporate social responsibility initiatives to align with key business strategies.
- Understand and embrace the Nedbank vision and demonstrate its values through interactions with the team and stakeholders.
- Improve personal capability and stay abreast of developments in the field by identifying training courses and career progression opportunities through feedback from managers.
- Ensure personal growth and effectiveness by completing learning activities practicing experiences and obtaining/maintaining certifications within specified time frames.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
Relevant Honours CA(SA) CFA
Essential Certifications
- CA(SA) CFA
Preferred Certifications
Minimum Experience Level
3-5 years relevant sector / industry experience (Financial Services or other)
Technical / Professional Knowledge
- Business principles
- Business terms and definitions
- Business writing
- Data analysis
- Governance Risk and Controls
- Industry trends
- Microsoft Office
- Principles of project management
- Relevant regulatory knowledge
- Oral and written communication techniques
Behavioural Competencies
- Communication
- Continuous Learning
- Collaborating
- Stress Tolerance
- Quality Orientation
- Technical/Professional Knowledge and Skills
Employment Equity Statement
Preference will be given to individuals from underrepresented groups.
Please contact the Nedbank Recruiting Team at
Required Experience:
IC
Key Skills
- Sales Experience
- Customer Service
- Organizational skills
- Communication skills
- Basic Math
- POS
- Retail Sales
- Merchandising
- Cash Handling
- Epic
- Planograms
- Stocking
About Company
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