Admissions Receptionist and Administrative Assistant

To perform a variety of complex and responsible clerical duties for assigned area of responsibilities; to provide a variety of detailed information to students parents faculty and staff; to maintain complex and detailed records and files related to assigned area of responsibility; assist with special projects.

Examples of Duties- Duties may include but are not limited to the following:

• Answer and route incoming calls to the main University phone line
• Provide information and assistance to callers
• Greet current and prospective students and their families as they arrive in Stout Hall directing them to the appropriate office
• Sort and distribute mail to appropriate offices in Stout Hall
• Verify and input a variety of information into the student information system including inputting inquiries and providing support for application processing
• Perform assigned daily procedures communications to prospective students utilizing the student information system
• Perform general clerical work including filing scheduling appointments duplication and processing of information
• Research problems and discrepancies in student records applications transcripts and standardized test scores
• Interpret University policies procedures rules and regulations in response to inquires and concerns; refer inquires and concerns to appropriate personnel
• Help to organize and maintain record and application filing systems
• Operate a variety of office equipment
• Collect and receipt monies for Admissions fees; sort receipts balance and receipt monies collected with appropriate documentation when needed
• May supervise student employees assigned to the department
• Be available for weekend duty hours as needed
• Perform related duties as assigned

Knowledge of:

• English usage spelling grammar and punctuation.
• Office procedures methods and word processing equipment.
• Methodist and procedure for operating computers and related equipment including specific operating systems and appropriate commands.
• Business letter writing and basic report preparation.
• Principles and procedures of basic recordkeeping.
• Laws rules and regulations pertaining to assigned area of responsibility including releasing confidential student information and processing mail.

Ability to:

• Explain and apply College policies procedures rules and regulations.
• Type at a speed necessary for successful job performance.
• Communicate clearly and concisely both orally and in writing.
• Understand and follow oral and written instructions.
• Maintain detailed records and files.
• Work independently in the absence of supervision.
• Establish and maintain effective working relationships.