Print Shop Associate

Fort Meade, MD - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Position Summary

The Print Shop Associate is responsible for working to positively contribute to the customers shopping experience by providing friendly and effective service assisting customers in the self serve area and by producing high quality documents in a timely manner which meet or exceed the customers expectations.

Must exhibit Copy Promise behaviors in all interactions and communications with customers fellow associates and management
Identify high potential and top customers; partner with GM to offer a total solution designed to meet customers needs
Able to work a flexible schedule

Position Responsibilities:

Deliver the Copy Promise
Process and produce accurate orders
Respond and resolve customer requests and concerns
Provide an inviting environment for the customers by maintaining a neat and clean Copy & Print Center
Adhere to all company policies procedures and safety standards
Perform other related duties as assigned
Effectively build relationships with top customers

Critical Success Factors:

Drive Customer Satisfaction through Copy Promise behaviors
Drive profitable sales through Copy Promise behaviors
Convey appropriate product and services knowledge
Effective and efficient use of machines and systems to ensure effective production management
Exhibit Team CARE values

Basic Qualifications

Sales & customer service experience in a retail or printing environment
Ability to multi-task
Strong Computer skills preferred

Required Experience:

Position SummaryThe Print Shop Associate is responsible for working to positively contribute to the customers shopping experience by providing friendly and effective service assisting customers in the self serve area and by producing high quality documents in a timely manner which meet or exceed the...