HR Services Specialist
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Who we are
In a life without sound our work provides meaning. As a leading provider of innovative hearing care solutions we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations through our core business brands Advanced Bionics Audiological Care Phonak Sennheiser (under license) and Unitron we develop manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.
Mexicali BC Mxico Onsite (Presencial)
HR Services Team Leader
Lead the HR Services team in delivering first-class administrative services throughout the employee life cycle. Ensure efficient HR operations and provide guidance to team members on day-to-day tasks. Support transitions and process changes while focusing on operational excellence. Serve as the primary escalation point for operational HR issues and assist in team members growth and development.
Responsibilities:
- HR Inquiry & Support Manage employee HR inquiries via chat and ticketing systems providing timely and accurate responses; escalate complex cases to senior specialists. Offer first-level support for HR systems (time recording benefits platform etc.).
- Employee Lifecycle Management Coordinate onboarding transfers promotions employment data changes leaves retirements and offboarding processes. Prepare and amend employment documentation ensuring a smooth experience for employees.
- Benefits & Payroll Coordination Administer employee benefits (enrolments changes terminations) and assist payroll operations by ensuring accurate timely submission of attendance leave and other relevant data.
- Data & Reporting Maintain accurate employee records in HR systems ensuring data integrity and compliance with regulations. Generate regular HR reports.
- General HR Administration Manage document handling scheduling and support annual HR processes (appraisals salary/bonus reviews long-term incentive plans). Liaise with government authorities as needed.
- Professional Development Participate in training programs to continuously enhance HR knowledge and skills.
Travelling Requirement:Minimal
Experience and Qualifications:
- Education:graduate education in HR business or similar.
- Work Experience:At least 3 years of experience in HR administration in an internation environment very good understanding of the employee life cycle.
Nice to Have:Knowledge of annual HR processes experience with payroll
- Advanced English level/ fluent in English speaking
- Good communication and stakeholder management skills with a high level of customer orientation and service thinking.
- Team player with strong communication and leadership skills.
- High customer orientation and service mindset.
- In-depth understanding of HR processes and systems with up-to-date HR knowledge.
- Ability to support process improvements and manage complex HR issues.
- Very good MS Office skills (especially Excel) high IT affinity.
- Experience with HR systems such as SuccessFactors Service Now and SAP.
- B1/B2 Visa and passport
A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova
Dont meet all the criteria If youre willing to go allin and learn wed love to hear from you!
What we offer:
Benefits in accordance with the Federal Labor Law (LFT)
Savings fund (Fondo de Ahorro)
How we work:
At Sonova we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.
Required Experience:
Unclear Seniority
Key Skills
- Employee Relations
- Typing
- Succession Planning
- Human Resources Management
- Military Experience
- Case Management
- Benefits Administration
- HRIS
- Payroll
- ADP
- Human Resources
- Leadership Experience
About Company
Around 25% of the world’s population is living with hearing loss. At Sonova, we envision a world where everyone enjoys the delight of hearing and lives a life without limitations. From hearing aids to cochlear implants to wireless communication, we are committed to offering the most c ... View more
