SUDs Clinical Supervisor

Shape the Future of Recovery as a SUD Clinical Supervisor at CCCs Blackburn Center

At Central City Concerns Blackburn Center we do more than provide treatment; we create pathways to hope stability and healing. Our integrated model of housing healthcare and recovery services helps people experiencing homelessness substance use and co-occurring disorders rebuild their lives.

Were looking for a Substance Use Disorder (SUD) Clinical Supervisor to lead and inspire a team of counselors and peers in delivering high-quality person-centered trauma-informed care.

In this role you will:

• Provide clinical supervision and mentorship for CADCs and peers across outpatient and dual-diagnosis programs.
• Ensure excellence in assessments treatment planning crisis response and evidence-based practices.
• Drive program development and innovation in SUD services in collaboration with CCCs leadership.
• Support a diverse team serving a diverse community advancing recovery-oriented and harm-reduction approaches.
• Collaborate with community partners to strengthen a seamless continuum of care.

Why Join CCC

• Be part of a nationally recognized model that integrates health housing and recovery.
• Lead with purpose while growing professionally through ongoing development and training.
• Work alongside a mission-driven team that believes recovery is not just possible its expected.

Bring your expertise. Bring your compassion. Lead with vision.

Location: Blackburn Center

Schedule: Monday - Friday (8:00am - 5:30pm)

Compensation: $65000 - $91500/annually

Minimum Qualifications:

• Must have one of the following :
• CADC-2
• CADC-3

• Two (2) years of relevant experience in a SUDS setting is required.
• One (1) year of lead or supervisory responsibilities OR demonstrated leadership abilities from an internal directly-related role at CCC required.
• Outpatient and Dual Diagnosis experience preferred.
• Must meet State guidelines for CADCII or CADCIII
• QMHA-R preferred. To meet the credential requirement of QMHA-R must be registered with MHACBO to meet at minimum QMHA-R requirements.
• Must have current CPR certification prior to start.
• Must meet CCC privileging requirements as required by FTCA.
• Must pass a pre-employment drug screen TB test and background check. This includes clearance by the DHS Background Check Unit.
• Ability to adhere to Central City Concerns drug-free workplace which encourages a safe healthy and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988. An employee shall not in the workplace unlawfully manufacture distribute dispense possess or use a controlled substance or alcohol.
• Will be required to be available by cell phone for work. Cell phone to either be provided by Central City Concern or maintained on employees device.
• Must have reliable access to transportation for regular outreach activities. If using a vehicle for agency use: Must possess a current drivers license access to a vehicle qualify as an Acceptable Driver as designated in Central City Concerns Fleet Safety policy;pass an initial driver training within 60 days of being an approved driver and continued recertification training; and maintain vehicle insurance coverage of a minimum of $100000/$300000 personal auto liability coverage.
• Proficient in Microsoft Office software (Excel Word PowerPoint Access and Microsoft Outlook).
• Experience with office machines (Fax photocopier printers postage machines etc.).
• Must be able to work under stressful conditions.
• Must be able to work variable work hours.
• Must generally have the ability to walk bend stoop kneel squat twist reach pull and lift heavy objects and climb stairs with reasonable or no accommodation.
• Must adhere to agencys non-discrimination policies.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds religious views political affiliation cultural backgrounds life-styles and sexual orientations and treat individuals with respect and dignity.

Essential Duties and Responsibilities:

• This position requires flexibility of hours independent decision-making program planning clinical supervision quality management and liaising with outside agencies.

Policy and Procedure/Compliance

• Monitor clinic compliance with all CCC policies and procedures and contractual requirements. Develop and implement additional policies and procedures as needed to ensure effective operations upon approval.
• Process client grievances and incident reports in a timely manner.
• Maintain an up to date knowledge of all Oregon Administrative rules that govern the program in which position has oversight responsibility.
• Ensure up to date knowledge of Behavior Health policy manual and engage with Compliance partner for preparation of audit activities.
• Ensure that clinical practices are in alignment with contracts and regulatory compliance to include but not limited to access timelines authorizations length of stay medical necessity etc.

Clinical Excellence

• Work collaboratively with SUDS leadership to envision and guide high quality person centered and trauma informed services across the SUDS treatment continuum.
• Collaborate with other CCC Health Services program supervisors/managers in appropriate internal triage and referral processes ensuring CCCHSs high and medium complexity individuals are seamlessly routed to the most appropriate level of care.
• Provideand document at least 2 hours of supervision per month for each full-time two hours must include one hour of face-to-face contact for each person supervised or a proportional level of supervisionfor part-time staff providing clinical or other support services to clients.
• Conduct and document ASAM assessments Mental Health Assessments (where qualified) including mental status exam risk assessment DSM diagnosis and clinical formulation.
• Provide weekly SUDS groups and cover caseload management duties when needed.
• Provide crisis intervention support for clinical team and clients as needed.
• Provide clinical consultation and care planning during daily clinic operations.
• Ensure the clinical and compliance efficacy of clinical documentation of clinical direct reports and perform regular chart reviews and audits.
• Ensure oversight and competency review of clinical competency of staff in the main functions of their clinical role such as but not limited to: assessment diagnosis care planning service prescription level of care placement medical necessity discharge planning care coordination group therapy individual therapy motivational interviewing.
• Identify and coordinate staff training needs and collaborate with other SUDS or MH leaders to training plans. May conduct or facilitate trainings for clinical staff as needed.
• Evaluate clinical competency through direct observation of clinical services and document regularly. Create collaborative professional development plans with clinical care staff.
• Engage in regular professional development activities to include completion of CEUs trainings to increase clinical competencies trainings on innovative SUDs care models and train the trainer programs.
• Offer clinical support to CADCs and CRMs (and QMHPs/QMHAs where qualified) in the SUDS primary care and mental health service lines as well as minimally within SUDS and housing as needed.
• Ensure clinical staff are utilizing evidence based and modern clinical approaches that support the agency philosophy of care to include but not limited to harm reduction strategies client centered care collaborative care planning collaborative documentation trauma informed care MAT/MSR peer support etc.

Operational and Financial Excellence

• Coordinate and monitor operation of SUDS programs; including adequate and appropriate staffing ensuring the continuation of clinical services including access and referrals.
• Collaborate with operational leadership on ensuring compliance with grants and contracts. This includes completion and submission of reports of utilization and outcome measures to external contractors.
• Collaborate with operational leaders on clinical utilization expectations of direct reports or direct care staff and engage in performance improvement activities to ensure appropriate use of clinical resources.
• Participate in project management activities to increase operational performance of the program or clinic engage in activities as assigned and meet deadlines in operational improvement plans.
• Promote continuous quality improvement to SUDS services as well as collaboratively build new programming/services as is appropriate.
• Use clinic data platforms and tools to inform clinical outcomes improve workflows and increase clinical utilization and quality of services.
• Use clinic data platforms to engage staff in data driven supervision techniques.

System of Care Relationships

• Be a liaison with partnering agencies and programs and attend community meetings as assigned.
• Participate in clinical staff meetings and case conferences with internal team members and external partners in order to utilize interdisciplinary expertise and facilitate individual care plans for clients.
• Engage in proactive community networking to ensure seamless transitions of care for clients with external partners.
• Engage in and maintain positive and proactive relationships with referents and funders to ensure holistic and wrap around care of clients and to further the programs/clinics relationship with a Recovery-Oriented System of Care.

Supervisory Activities

• Review code and process all invoices time sheets requisitions and check requests and forward to CCC Administrative Office in a timely manner per Accounting and HR policies.
• Engage in recruiting and hiring of new staff collaborate closely with HRBP to ensure staff wellness engagement and high level of performance.
• Create onboarding and training plans for all new staff ensuring clinical competency demonstration during early employment.
• Provide coverage for direct care services during time of staff vacancies and provide coverage as needed for direct care services.
• Ensure clinical privileging requirements are met for all direct reports pursuant to CCCs Privileging Policy.
• Plan and facilitate regular staff meetings and group supervision sessions. Maintain effective communication with all CCC staff.
• Attend all mandatory CCC trainings in a timely manner.
• Adhere to all state and federal privacy regulations including HIPAA and 42 CFR Part 2 and to CCC policies and agreements regarding confidentiality privacy and security. Support compliance with all privacy and security requirements pursuant to community partners and outside providers patient confidentiality agreements including privacy and security requirements for EMR access. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department as well as to your supervisor or their designee.
• Maintain an up to date knowledge of all Oregon Administrative rules that govern the program in which position has oversight responsibility.
• Perform other duties as assigned.

Skills and Abilities:

• Knowledge education training skills and supervisory experience in a SUDS outpatient care and knowledge of higher level of care placement and integrated clinical care model.
• Knowledge education training skills and experience in providing and supervising services in a highly diverse work environment to a highly diverse and mostly homeless population.
• Advanced knowledge and skills in counseling and assessment techniques ability to develop these skills in others.
• Advanced knowledge and skills in SUDS and dual diagnosis treatment methods Evidenced Based Practices and modernized models of care.
• Ability to manage reporting on outcome measures and key indicators.
• Ability to consider the impacts and outcomes for underserved communities during decision-making processes.
• Ability to consider impacts of systems of oppression structural racism and individual bias on client outcomes.
• Ability to understand low barrier access to services and housing for individuals experiencing chronic homelessness and impacts of substance use and mental health disorders.
• Ability to prioritize access to services and housing based on acuity and need.
• Knowledge of de-escalation methods or ability to be trained in de-escalation methods.
• Ability to work effectively and efficiently in an environment subject to ambiguity and change.
• Advanced and proven ability to provide leadership and understanding of change management practices.
• Ability to demonstrate high clinical decision-making competency and apply ethical decision-making models.
• Computer skills necessary to accomplish duties.
• Ability to work effectively with peers individual clients and groups.
• Ability to speak in public facilitate meetings create and deliver training facilitate group supervision and prepare presentations and facilitate multi-disciplinary staffings.
• Ability to teach the skills of case consultation case presentation clinical rounding and multi-disciplinary care planning.
• Ability to create and monitor an action plan ensuring all key contributors are able to deliver on action items.
• Ability to work as a team member remain flexible and to establish priorities as a group.
• Ability to maintain accurate records and necessary paperwork.
• Ability to communicate clearly and concisely both orally and in writing.
• Creative innovative and progressive problem-solver.
• Ability to work effectively with a diverse population.
• Ability to work independently manage time prioritize the workload problem-solve and complete tasks in a timely fashion.
• Ability to multi-task and remain calm in a busy and stressful environment.
• Ability to be a detail oriented flexible dependable positive team player.
• Ability to display a non-judgmental attitude.
• Knowledge of community and social service agencies.
• Sufficient manual dexterity and physical ability to perform assigned tasks.
• Ability to work courteously and effectively communicate with the general public clients medical personnel corrections personnel police and co-workers.
  
  

Benefits at Central City Concern

We offer incredible benefits to our employees. We offer an extensive total rewards package that includes base wages medical dental vision and voluntary plans. Central City Concern also takes employees financial wellness into consideration and provides a rich retirement match.

• Generous paid time off plan beginning at 4 weeks of PTO accrual per year! Accrual amount/rate increases with longevity.
• Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year 6% in the 2ndyear and 8% in your 3rdyear!
• 11 recognized Holidays 2 Personal Holidays
• Comprehensive Medical Vision and Dental insurance coverage.
• Employer-Paid Life Short-Term Disability AND Long-Term Disability Insurance!
• Sabbatical Program offering extended time off at years 7 14 and 21.
  
• Relocation Packages are available for qualifying candidates!

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties responsibilities and qualifications required for the position.

As an agency deeply rooted in recovery part of our policy and commitment to a drug and alcohol-free workplace includes post-offer and pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances even for those legal at the state level.

Central City Concern is a second-chance employer and complies with applicable laws regarding the consideration of criminal background for employment purposes. Government regulations contractual requirements or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.

Required Experience:

Manager