Job Description Summary

Job Description

Roles and Responsibilities

Work independently at the same time collaborating with all other roles within the team to ensure project meets organizational standards and customer needs.
In this role you will:
Interact with internal and/or external customers and product managers to understand customer needs and timelines.
Collaborate with development and operations teams. Support them with scope considerations and project requirements.
Demonstrate increasing understanding of project management.
Demonstrate superior knowledge of software development life cycles to collaborate with Build and Release teams.
Ensure that releases meet quality standards and functional requirements.
Work with fellow team members and provide subject matter expertise to diagnose bugs and formulate solutions during testing cycles as well as during and after the project is deployed in production.
Show increasing understanding of the technology stack and its impact on the final product.
Demonstrate awareness of industry trends and domain expertise.
Demonstrate ability to influence customers and project managers through persuasion and influencing.

Education Qualification

Bachelors Degree in STEM Majors (Science Technology Engineering and Math).

A minimum of 5 years of professional experience in Information Technology OR Masters degree with 3 years of experience in Information Technology.

Desired Characteristics

Collaborate with business and functional partners and technology leadership in specifying requirements.

Drive technology discussion and strategy in line with business needs
Define execution plan and approach based on project scope expected timeline and available budget/resources
Facilitate convergence of functional and technical knowledge and build project teams
Manage external vendors as required
Ensure pre-defined project management processes and practices are followed. Drive simplification and improvement as necessary
Support execution team with resolution of roadblocks and interdependencies. Partner with technical and functional teams external to the project to ensure their tasks are completed as required
Manage project risks scope changes and other non-standard events throughout the life of the project
Manage stakeholder communication and progress reporting
Ensure quality of deliverables is verified and matching stakeholder expectations
Track project outcomes realization and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected
Evangelizes how our technology solves customer problems from a technology and business perspective
Experience in customer engagement to facilitate requirements
Has the ability to break down problems and estimate time for development tasks
Has the ability to make basic technology choices based on experience
Has initiative to stay current on technology trends
Demonstrates the initiative to explore alternate technology and approaches to solving problems
Skilled in breaking down problems documenting problem statements and estimating efforts
Has the ability to analyze impact of technology choices
Proactively identifies and removes project obstacles or barriers on behalf of the team
Shares knowledge power and credit establishing trust credibility and goodwill
Able to work well with global teams including time-zone flexibility
Ability to take ownership of tasks
Ensures understanding of issues and presents clear rationale
Continuously measures deliverables of self and team against scheduled commitments
Strong oral and written communication skills
Strong interpersonal skills
Effective team building and problem-solving abilities

Additional Information