Program Manager, INT Security & Loss Prevention
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The International Security and Loss Prevention (INTL SLP) team is seeking a Program Manager Reverse Logistics (ReLo) to lead and scale security solutions across international regions (EMEA AMET LATAM and APAC). The INTL SLP team partners with Operations and businesses to design mechanisms standards and policies that mitigate security risks and strengthen the End-to-End Secure Network (E2ESN).
In this role you will build and oversee multiple initiatives within the ReLo verticaladdressing vulnerabilities across customer returns the reverse supply chain vendor returns damages and liquidation flows. You will drive the development of standardized processes scalable solutions fraud/theft detection metrics and escalation paths to improve both security and customer experience.
The ideal candidate is a self-starter who thrives in fast-paced innovative environments. You bring strong program management expertise organizational excellence and the ability to navigate ambiguity while delivering results. Exceptional communication skillsboth written and verbalare critical to influence stakeholders and drive alignment across regions.
Key job responsibilities
Key Job Responsibilities
Lead the design and execution of security and loss prevention programs within Reverse Logistics (customer returns vendor returns damages liquidation) to strengthen the End-to-End Secure Network (E2ESN).
Build and standardize mechanisms policies and processes to identify mitigate and prevent vulnerabilities across the international reverse supply chain.
Partner with global and regional stakeholders (EMEA AMET LATAM APAC) to align strategy ensure consistent execution and scale best practices.
Define and track key metrics to measure program effectiveness identify fraud/theft trends and establish benchmarks for performance improvement.
Develop and implement escalation paths delivery solutions and standard work to support customers account managers and operations teams.
Drive innovation by designing new security initiatives leveraging data insights and experimenting with solutions to proactively reduce risk.
Influence senior stakeholders by presenting clear business cases backed by quantitative and qualitative analysis to guide decision-making.
Manage multiple high-impact projects simultaneously working through complex and ambiguous challenges with ownership urgency and structured execution.
- 5 years of program or project management experience
- 5 years of working cross functionally with tech and non-tech teams experience
- 5 years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelors degree
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
In this role you will build and oversee multiple initiatives within the ReLo verticaladdressing vulnerabilities across customer returns the reverse supply chain vendor returns damages and liquidation flows. You will drive the development of standardized processes scalable solutions fraud/theft detection metrics and escalation paths to improve both security and customer experience.
The ideal candidate is a self-starter who thrives in fast-paced innovative environments. You bring strong program management expertise organizational excellence and the ability to navigate ambiguity while delivering results. Exceptional communication skillsboth written and verbalare critical to influence stakeholders and drive alignment across regions.
Key job responsibilities
Key Job Responsibilities
Lead the design and execution of security and loss prevention programs within Reverse Logistics (customer returns vendor returns damages liquidation) to strengthen the End-to-End Secure Network (E2ESN).
Build and standardize mechanisms policies and processes to identify mitigate and prevent vulnerabilities across the international reverse supply chain.
Partner with global and regional stakeholders (EMEA AMET LATAM APAC) to align strategy ensure consistent execution and scale best practices.
Define and track key metrics to measure program effectiveness identify fraud/theft trends and establish benchmarks for performance improvement.
Develop and implement escalation paths delivery solutions and standard work to support customers account managers and operations teams.
Drive innovation by designing new security initiatives leveraging data insights and experimenting with solutions to proactively reduce risk.
Influence senior stakeholders by presenting clear business cases backed by quantitative and qualitative analysis to guide decision-making.
Manage multiple high-impact projects simultaneously working through complex and ambiguous challenges with ownership urgency and structured execution.
- 5 years of program or project management experience
- 5 years of working cross functionally with tech and non-tech teams experience
- 5 years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelors degree
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
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