Commercial Banking Account Manager

About Vancity

Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.

Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If youre interested in joining their team of 2700 diverse individuals and accessing competitive rewards and benefits all while knowing you are part of a greater movement then apply today!

About the workplace

As aCommercial Banking Account Manager you will provide high-quality business advice and service to our members helping them achieve their financial goals while supporting social environmental and community impact transactions. Youll manage a portfolio of business members assess credit risk and collaborate across divisions to source and grow impact opportunities.

This is aFull-time Permanentrole reporting directly to theManager Commercial Banking.

A typical day would involve:

• Assess anticipate and respond to member needs to maximize the Commercial Banking offer
• Monitor assigned portfolio identify credit risk and recommend appropriate actions
• Provide accurate and complete information to support high-quality credit applications
• Source develop and maintain new and existing member relationships to achieve divisional goals
• Collaborate across divisions to identify and grow community impact opportunities
• Conduct annual reviews and monitor documentation to mitigate Money Laundering/Terrorist Financing risks
• Recommend and submit sound credit applications in accordance with Vancitys guidelines

You Are:

• A strategic thinker You understand the financial industry and can assess risks and opportunities.
• A strong communicator You provide specialized advice and build trusted relationships.
• Organized and analytical You plan effectively and use data to inform decisions.
• Mission-driven Youre passionate about supporting social enterprises and community impact.
• Collaborative You work across teams to deliver holistic solutions to members.

You Have:

• Undergraduate degree or university level diploma in Finance Economics Accounting or Business Administration
• A minimum of 3 years of experience in managing business accounts and portfolios
• Demonstrated experience in commercial lending
• Strong skills in developing and maintaining new and existing client relationships
• Strong interpersonal and communication skills
• Knowledge of Vancitys policies procedures strategies and programs

Bonus Points:

• Exposure to mission-aligned member relationships and social enterprise activity
• Board-level involvement or governance experience
• Planning and coordination skills to develop and deliver services
• Problem-solving and decision-making abilities to assess risks and develop solutions
• Research and analytical skills to evaluate trends and recommend actions

We value lived experience so if you are interested in this role we encourage you to apply even if you feel your skills dont perfectly align with those listed.

Pay Rate: The base salary range for this role begins at $85000 plus incentive and commission-based pay. Base pay offered may vary depending on factors such as relevant qualifications skills previous experience and internal equity. As part of our total rewards package employees may also be eligible for our annual incentive program subject to program eligibility requirements.

Posting Deadline: Posted until filled

A career at Vancity is more than just a job youre joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

We offer:

• We are the largest private-sectorLiving Wage Employerin Canada and have been consistently recognized as one of theTop Employers in Canada.
• Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs.
• New employees receive between three to four weeks of vacation allowance per calendar year and the number of vacation days grows
• In addition to the 10 statutory holidays in British Columbia Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness.
• We have flex credits for our health care & dental benefits offer three levels of coverage for you to select from. These benefits will also be effective immediately based on your hire date.
• We understand that retirement means different things to different people and at Vancity we will offer you a Defined benefits pension plan that pays you a retirement income for life.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous Black or Trans. With special permission from the BC Human Rights Commissioner this initiative provides access to career development opportunities prioritized job screening and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative in line with the BC Personal Information Protection Act (PIPA). For details please see our dedicated Talent Programs job posting.

At Vancity were committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent understand and respond to our community needs and deliver on our member experience.

We are committed to providing an inclusive and accessible recruitment experience for all candidates. If you require any accommodations at any stage of the recruitment process please reach out to our Talent Acquisition team at for confidential -person assistance is also available. We will collaborate with you to ensure your needs are met promptly and effectively.

Required Experience:

Manager