IN-Senior Associate_ Performance management & employee listening_Corporate_IFS_Gurgaon

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Senior Associate

Job Description & Summary

At PwC our people in workforce consulting focus on providing consulting services related to human resources talent management and organisational development. They analyse client needs develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce enhance employee engagement and drive organisational effectiveness.

In change management and communications at PwC you will focus on helping clients navigate organisational change and effectively communicate with stakeholders. You will work closely with clients to develop change management strategies assess change readiness and design communication plans to support successful change initiatives. Your work will provide guidance on employee engagement training and cultural transformation to drive organisational adoption and minimise resistance.

*Why PWC

about us.

At PwC we believe in providing equal employment opportunities without any discrimination on the grounds of gender ethnic background age disability marital status sexual orientation pregnancy gender identity or expression religion or other beliefs perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firms growth. To enable this we have zero tolerance for any discrimination and harassment based on the above considerations.

Job Description & Summary: A career in our Human Resources within Internal Firm Services will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. Youll focus on helping the local offices in driving the Firms people strategy creating a unique people experience for each individual and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.

Our Human Resources teams support initiatives and programes including customer support business operations data and analytics technology systems recruitment services and on-boarding workforce mobility contingent workforce and people and programmes support.

Responsibilities:

Performance management

• Drive mid-year and annual performance management cycles including goal setting mid-year review activities year-end calibrations quality audits data interpretation and leadership review decks. Post year end activities including timely release of Performance inputs promotion announcements and celebrations.
• Operationalize and evolve feedback cycles including tool adoption strategy communication campaigns and reporting insights.
• Partner across HC teams to work on process enhancements internal tools dashboards and process developments basis

Performance strategy

• Planning and execution of Engagement model with LoS HC teams for periodic updates to HC leaders
• Creation adaption and advocacy of process SoPs role playbooks

Employee Listening

• Plan and support project management of listening priorities including annual surveys AI listener platform and touchpoint/MTM surveys.
• Manage stakeholder communications create MTM questionnaire toolkits for leaders and people managers and curate leader enablement forums.
• Drive storytelling and reporting via emails dashboards and presentations.
• Plan and anchor rollout training and adoption of listening dashboards.
• Lead xLoS engagement to drive tool usage insights and rhythm of business.

Experience and Culture Activation

• Co-create and manage high-impact experience/engagement calendar basis people priorities and value proposition (Performance Wellbeing recognition etc.).
• Support PMO individual experience/engagement calendar touchpoints with end-to-end planning and execution including communication roll out adoption and governance.
• Design and run a comprehensive engagement model/Rhythm of business connects x HC teams
• Enable People managers leaders and HC teams with theme-based insights action items rooted in feedback and data.

Mandatory skill sets:

Performance management

Employee listening

Preferred skill sets:

Human resource

Years of experience required:

6 years of experience

Education qualification:

BBA MBA PGDM

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor in Business Administration Master of Business Administration Bachelor of Commerce

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Stakeholder Management

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Business Analysis Change Impact Analysis Change Management Communication Communications Management Communications Planning Communications Strategy Corporate Communications Creativity Embracing Change Emotional Regulation Empathy Engagement Strategies Human Capital Initiatives Human Resources Management (HRM) Inclusion Intellectual Curiosity Issue Management Learning Agility Optimism Organizational Behavior 13 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship

Government Clearance Required

Job Posting End Date