Business Analyst

Sofia - Bulgaria

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Netcracker Shaping the Digital Future

As a proud subsidiary of NEC Corporation Netcracker is a global software leader driving innovation at scale. We combine an open Agentic AI Platform with Cloud Native IT Solutions to help telecommunication providers transform innovate and deliver results that matter. Powered by cutting-edge technologyand the passion of our peoplewe unlock new opportunities spark innovation and create better digital experiences for millions worldwide. Join us and be part of a team that is not just keeping up with the digital futurewere leading it.

Are you someone who enjoys working with next generation technology interacting with best in class global teams and working with the largest digital transformations in the world This opportunity will combine them all while offering a competitive salary and accelerated career growth opportunities.

Join Netcracker Technology to work for a forward-looking software company offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations unlocking the opportunities of the cloud analytics virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years our unique combination of technology people and expertise helps companies transform their networks and enable better experiences for their customers.

Position Summary:

As an BSS Domain technological subject matter expert is responsible for providing cost effective solution to business & technical challenges faced in complex and large projects in telecommunication. Business Analysts are working as a companys representatives in front of the enterprise customer. As a BA you will be responsible for providing guidance to the leadership service provider in better understanding and articulation of challenges define and document measurable criteria for solution assessment. Proposing solutions and bringing best practices. It is expected that you will have recognition in Telecommunication Industry as a SME (subject matter expert).

Role & Responsibilities:

Cooperation with business and architecture team to clarify scope gather requirements drive key decisions and resolve issues as a systembusiness analyst;
Prepare analyze and implement end to end processes for Telco solutions. L2O R2M L2C and others in B2B and B2C segments.
Improvement and support of the existing solution from the requirement management perspective;
Participating in the business analysis stage on product and implementation projects of BSS functionality for product offering catalog and sales orders management
Development and maintenance of business analysis and design documents for internal and external use;
Supporting of implementation teams with expertise in out of the box product capabilities;
Identify bottlenecks and pain points in current systems used by the customer business and technical
Ensure all issues and clarification items are identified tracked reported on and resolved in a timely manner;
Conducting market and technology researches.
Cross stream joint work with development and quality assurance departments

Experience & Requirements:

Experience in collecting and processing requirements and use cases based on business need and product roadmaps;
Practice in development logical and physical data model for software and databases
Work experience in a telco-related company is highly desirable;
Practice in design models algorithms integrations user interfaces based on customer requirements for CRM BSS Digital sales environments
Skills in modeling UML notations (diagrams: use case activity sequence static structure);
Familiarity with telco markets and technologies;
Strong knowledge of enterprise CRM/POC/OE/OM/BSS/OSS functionality;
Excellent communication skills;
Solid technical English verbal/writing skills;

Education:

Bachelors degree in related field

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Required Experience:

Netcracker Shaping the Digital FutureAs a proud subsidiary of NEC Corporation Netcracker is a global software leader driving innovation at scale. We combine an open Agentic AI Platform with Cloud Native IT Solutions to help telecommunication providers transform innovate and deliver results that matt...