HR Applications Team Leader

About the ABC

The ABC is the nations most trusted and independent source of Australian conversations culture and stories. With over 4000 employees from diverse backgrounds across over 50 locations around Australia and overseas we are proud to create curate and deliver high-quality content that informs educates and entertains Australian communities.

About the role

As the HR Applications Team Leader you will lead a team of technical application specialists to ensure the effective management and support of key HR systems along with ongoing development using release management processes.

This role is critical in bridging People & Culture Enterprise Technology and vendor partners to ensure system stability performance data integrity and continuous improvement aligned with the ABCs needs.

• Provide outstanding team and technical leadership including mentoring training career development and performance management with a focus on HR systems currently centered on UKG Workforce Management.
• Lead and continuously improve release management practices including planning scheduling stakeholder collaboration and agile delivery ensuring alignment with governance standards and compliance requirements.
• Oversee system configuration maintenance and support to uphold cybersecurity data governance and regulatory compliance across HR applications.
• Manage incident and problem resolution for HR systems and interfaces ensuring responsive customer-focused support and proactive issue identification through monitoring and alerts.
• Lead the planning and execution of releases collaborating with internal teams and vendors to manage the backlog create detailed release plans and ensure all necessary approvals testing and compliance requirements are in place.
• Develop and execute test strategies and plans to mitigate implementation risks and ensure release quality including environment management and deployment coordination across development testing and production.
• Conduct impact analysis of system release notes and coordinate data refreshes to support testing and maintain data integrity.
• Build and maintain strong relationships with vendors and internal stakeholders ensuring effective communication of updates risks and issues and managing support contracts to deliver value and meet service levels.

Full Job Description:HR APPLICATIONS TEAM

About you

• Demonstrated experience in leading a technical team to provide support for HR applications in a complex technical environment with a strong focus on UKG Workforce Management and familiarity with broader enterprise HR platforms such as SAP HR and SuccessFactors or similar and their associated interfaces.
• Proven experience in release management within regulated IT environments preferably with UKG Pro Workforce Management or similar workforce management systems.
• Demonstrated experience working in an agile environment using Kanban boards and owning the planning and delivery of release schedules.(JIRA experience preferred).
• Extensive experience with test management processes and tools to ensure release quality and compliance.
• Demonstrated outstanding knowledge and experience in the day-to-day use of ITIL processes (incident problem and change management) and experience with ITSM tools such as ServiceNow.
• Well-developed skills in critical thinking and problem-solving with demonstrated consistent high-level motivation and ability to proactively identify and action risks issues and areas for improvement through process optimisation.
• Outstanding leadership skills with experience leading and managing teams projects or work streams ensuring achievement of milestones.
• Outstanding knowledge of application technologies platforms and architectures including SaaS platforms system integration and application interfaces (eg. Dell Boomi) and cyber security concepts.
• Outstanding collaborative ability to work effectively with a range of stakeholders including product & project managers support vendors and technical staff with highly developed written and verbal communication skills.
  

What we can offer you:

• 15.4% ABC Nominated super.
• Paid parental carers and supporting partner leave.
• Salary packaging.
• ABC Mentoring.

About ABC Product & Technology:

The Product & Technology (P&T) division is responsible for delivering the technology and services that enable the ABC to fulfil its creative strategic and business goals. The scope of activities and responsibilities of the P&T division range from keeping ABC programs and services on-air and on-line to delivering on key projects as well as assisting in setting the technology strategy and architecture for the ABC.

In line with our focus on diversity and inclusion applications are strongly encouraged from Indigenous Australians people from a range of cultural and linguistic backgrounds people with disability and LGBTQIA individuals. The ABC also aims to achieve a gender-balanced workforce.

If you want to know more please contact Brett Whyte Recruitment and Project Specialist via email

To request recruitment and selection information in alternate formats organise adjustments or if you have accessibility requirements please contact

We are unable to accept email applications; please ensure you submit your application on time via our online portal.

We respectfully request that Recruitment Agencies do not submit applications for this position.

For more information on working at the ABC visit
Advertised: 05 Sep 2025 3:50 PM AUS Eastern Standard Time
Applications close: 21 Sep 2025 11:55 PM AUS Eastern Standard Time