Catering and Events Coordinator Hilton Austin

Austin, TX - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

EOE/AA/Disabled/Veterans

Exciting news for those looking to grow a career in catering and hospitality! The Hilton Austin located in the heart of Downtown with a direct connection to the Austin Convention Center is seeking a Catering & Events Coordinator following a recent internal promotion. This is the perfect opportunity for individuals eager to kickstart their career in catering and events with a world-class brand in a vibrant city!

What will I be doing

The Catering & Event Coordinator provides the director and managers of catering and events with administrative and clerical support.

Specifically you would be responsible for performing the following tasks to the highest standards:

Answers phones: qualifies incoming inquiry calls and ensures all inquiries are dealt with accurately
timely and in a professional manner.
Updates sales contracts BEOs correspondence reports forms attendance guarantees etc. as needed by
sales and events team.
Maintains Sales system (i.e. Delphi SalesPro etc.) docs and ensures consistent accurate and working
properly.
Assists managers on creative projects including proposals promotions blitzes invitations special events etc.
Maintains timely and effective paper & digital flow and communication within department and to other departments.
Maintains flow of sales contracts through proper distribution to client team and to appropriate dept. head.
Works with hotel leadership to confirm arrangements and detail in-house meeting functions as needed
Distributes BEOs Changes Rooming Lists Signed Contracts Revisions etc. to appropriate departments as it relates to meeting and groups.
Assists guests and clients with small changes requests etc. and completes needed paperwork for Manager.
Conducts site inspections for the department as needed
Enters group pickup in sales pro daily and enters preferred production in sales pro monthly.
Maintains constant flow of thank you letters for groups/functions and distributes accordingly to departments and maintain appropriate files.
Monitors/Orders office supplies and sales collateral to ensure we are properly stocked at all times with full packets collateral supplies and promotional items.
Calls clients for guaranteed numbers for functions 72 hours prior creates/closes house accounts
Organizes in-house deliveries amenities welcome letters transportation schedules etc. as needed.
Attends meetings taking minutes and distributes accordingly.
Other items as they relate to the Sales and Marketing effort of the hotel as well as any other items as needed by entire management staff time permitting.

#LI-JW1

What are we looking for

Minimum Years of Experience: one (1) year customer service experience & Microsoft Office proficient
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the hotel property management systems () Hotel industry experience administrative support experience

Schedule: Monday - Friday from 8:30am-5:00pm

The Benefits Hilton is proud to have an award-winning workplace culture ranking#2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits.

Medical Insurance Coverage Options for you and your family. Able to enroll after 90 days of employment
Vision dental life and disability insurance
Mental Health Resources
Best-in-Class Paid Time Off (PTO) you can accrue up to 144 hours of PTO in your first year of employment.
Go Hilton travel discount program: 100 nights of discounted travel per calendar year
Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay plus 50% of every dollar contributed on the next 2% of pay.
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Access to your pay when you need it through DailyPay
Access to a wide variety of educational credentials (ex. college degrees high school completion English-language learning digital literacy professional certificates and more)
Inclusive family-building and fertility benefits
Expanded bereavement leave.
Adoption Assistance program
Complimentary Parking
Complimentary Team Member Lunch

Required Experience:

EOE/AA/Disabled/VeteransExciting news for those looking to grow a career in catering and hospitality! The Hilton Austin located in the heart of Downtown with a direct connection to the Austin Convention Center is seeking a Catering & Events Coordinator following a recent internal promotion. This is ...

EOE/AA/Disabled/Veterans

What will I be doing

The Catering & Event Coordinator provides the director and managers of catering and events with administrative and clerical support.

Specifically you would be responsible for performing the following tasks to the highest standards:

Answers phones: qualifies incoming inquiry calls and ensures all inquiries are dealt with accurately
timely and in a professional manner.
Updates sales contracts BEOs correspondence reports forms attendance guarantees etc. as needed by
sales and events team.
Maintains Sales system (i.e. Delphi SalesPro etc.) docs and ensures consistent accurate and working
properly.
Assists managers on creative projects including proposals promotions blitzes invitations special events etc.
Maintains timely and effective paper & digital flow and communication within department and to other departments.
Maintains flow of sales contracts through proper distribution to client team and to appropriate dept. head.
Works with hotel leadership to confirm arrangements and detail in-house meeting functions as needed
Distributes BEOs Changes Rooming Lists Signed Contracts Revisions etc. to appropriate departments as it relates to meeting and groups.
Assists guests and clients with small changes requests etc. and completes needed paperwork for Manager.
Conducts site inspections for the department as needed
Enters group pickup in sales pro daily and enters preferred production in sales pro monthly.
Maintains constant flow of thank you letters for groups/functions and distributes accordingly to departments and maintain appropriate files.
Monitors/Orders office supplies and sales collateral to ensure we are properly stocked at all times with full packets collateral supplies and promotional items.
Calls clients for guaranteed numbers for functions 72 hours prior creates/closes house accounts
Organizes in-house deliveries amenities welcome letters transportation schedules etc. as needed.
Attends meetings taking minutes and distributes accordingly.
Other items as they relate to the Sales and Marketing effort of the hotel as well as any other items as needed by entire management staff time permitting.

#LI-JW1

What are we looking for

Minimum Years of Experience: one (1) year customer service experience & Microsoft Office proficient
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the hotel property management systems () Hotel industry experience administrative support experience

Schedule: Monday - Friday from 8:30am-5:00pm

The Benefits Hilton is proud to have an award-winning workplace culture ranking#2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits.

Medical Insurance Coverage Options for you and your family. Able to enroll after 90 days of employment
Vision dental life and disability insurance
Mental Health Resources
Best-in-Class Paid Time Off (PTO) you can accrue up to 144 hours of PTO in your first year of employment.
Go Hilton travel discount program: 100 nights of discounted travel per calendar year
Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay plus 50% of every dollar contributed on the next 2% of pay.
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Access to your pay when you need it through DailyPay
Access to a wide variety of educational credentials (ex. college degrees high school completion English-language learning digital literacy professional certificates and more)
Inclusive family-building and fertility benefits
Expanded bereavement leave.
Adoption Assistance program
Complimentary Parking
Complimentary Team Member Lunch

Required Experience:

Key Skills

Marketing
Catering
Organizational skills
Hospitality Experience
Management Experience
HubSpot
Event Planning
Events Management
Project Management
Event Marketing
Leadership Experience
negotiation

Apply Now

About Company

Hilton

Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.

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