Circle Lead Mortgages In life Management
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Job Location:
Amsterdam - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
ING Circle Lead Mortgages In Life Management
PLEASE NOTE There is a preferred candidate
Do you have a passion for positively surprising our customers in their homeownership journey Do you help a team become a better version of itself Are you constantly looking for ways to improve accelerate and simplify processes Then we are looking for you!
Who are we
For us everything starts after a mortgage is signed. We support our customers throughout the entire duration of their mortgage. Renovations repayments rising property values or approaching retirement are just a few examples of life events that can impact a mortgage. Whether a customer contacts us directly or through an advisor we help them find a mortgage that fitsnow and in the future.
What is your role
As a Circle Lead you are responsible for a circle consisting of 3 to 4 teams each with around 10 members. These are self-managing teams tasked with helping our customers as effectively and efficiently as possible. You play a crucial role in this.
You enable your teams to grow in maturity and performance continuously moving forward toward our shared goals. You create a pleasant working environment based on trust and mutual engagement. You also set clear boundaries that empower the teams to perform excellentlybased on our strategy objectives and stakeholder input.
You help your teams reach the next level through your data-driven approach and your ability to ask the right questions at the right time.
Additionally you are responsible for the operational execution of the processes within your teams and are part of the management team of Mortgages In Life Management. Your in-depth knowledge of the processes in your area makes you a key player and sparring partner in knowledge-intensive change initiatives. You ensure that no important process-related matters are overlooked. You are actively involved in the development and improvement of these processes and work with your team to achieve the strategic goals of the organization. You do this by taking ownership bringing people together sharing ideas and structuring initiativeswithout losing sight of results.
In addition we ask for:
- A completed university-level education (WO)
- Wft Basic & Mortgage Credit certification
- In-depth knowledge of mortgage processes at ING
- Relevant management experience
- Knowledge of banking processes tools and service concepts
- A strong customer focus
- Experience in steering results based on quantitative and qualitative data
- Experience in driving change in both content and culture
Rewards and benefits
We want to make sure that its possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at benefits of working with us at ING include:
- A salary tailored to your qualities and experience
- 24-27 vacation days depending on contract
- Pension scheme
- 13th month salary
- Individual Savings Contribution (BIS) 3.5% of your gross annual salary
- 8% Holiday payment
- Hybrid working to blend home working for focus and office working for collaboration and co-creation
- Personal growth and challenging work with endless possibilities
- An informal working environment with innovative colleagues
- awarded.
About us
With 60000 employees and operations in approximately 40 countries there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of whats possible and at the same time ensure you work with integrity and hold the customers interests at heart Do you want to be surrounded by progressive inspiring diverse and supportive colleagues Then there is no better place to invest your talents than at ING. Join us. Apply today.
Questions
Contact the recruiter attached to the advertisement for more information. Want to apply directly Please upload your CV and motivation letter by clicking the Apply button.
Key Skills
- Environment
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- Behavioural Sciences
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- Ecology
- Biotechnology
- Agriculture
- Biochemistry
- Biology
- Ecosyatem
- Entomology
About Company
130 employees
Dahbashi Engineering (also known as DE) was established in 1985 with the sole aim of providing specialized professional Repairs, Service and Quality After – Market Parts for heavy earth moving machines comprising Caterpillar, Komatsu and JCB. The Materials Handling Division serv ... View more
