Business Solutions Architect

Join Axon and be a Force for Good.

At Axon were on a mission to Protect Life. Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.

Life at Axon is fast-paced challenging and meaningful. Here youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Axons Opportunity to Cash (OTC) value stream sits at the heart of how we quote sell fulfill and recognize revenue. As a Business Solutions Architect focused on OTC youll play a critical role in shaping how these complex processes operate at scale across the business. Youll be the strategic connector between IT Commercial Operations Finance Contract Success Order Management and other internal stakeholders turning fractured workflows into seamless systems.
Youll serve as the go-to expert for OTCchampioning process improvements streamlining data flows and designing scalable integrations across Salesforce Snowflake ERP and other core platforms. Your mission is to deeply understand the friction our internal users facefrom quoting to contract to fulfillmentand partner with business and technical teams to architect innovative future-ready solutions.
This role is equal parts investigator translator and collaborator. Youll chase root causes with urgency write clear and actionable solution requirements and guide cross-functional teams toward scalable execution. If you thrive on complexity love connecting dots and want to drive real business transformation from the inside outthis is your opportunity.

What Youll Do

Location: This role is based out of our Scottsdale AZ office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays with the flexibility to work remotely on Mondays unless there is an approved workplace accommodation. We believe that connection fuels innovation and our in-office culture is designed to foster meaningful teamwork mentorship and shared success.
Reports to: Director BSA
Direct Reports: None

• Be the Connective Layer: Act as the strategic bridge between business and technology teams across the OTC lifecyclefrom Sales and Quoting to Order Management Finance and Fulfillment.
• Architect for Scale: Design holistic cross-system solutions that support scalability automation and data consistency across critical commercial processes.
• Process Optimization: Partner with Commercial Operations and Contract Success teams to simplify workflows close operational gaps and improve speed to cash.
• Systems Thinking: Work across platforms like Salesforce Snowflake D365 etc. to ensure seamless handoffs and reliable reporting.
• Internal Customer Obsession: Champion the needs of internal stakeholders by translating business problems into well-structured requirements and solution designs.
• Execution Partnership: Collaborate closely with engineers analysts and program managers to drive project delivery from discovery to go-live.
• Continuous Improvement: Proactively identify systemic issues uncover root causes and lead the charge on long-term fixes that scale with the business.

What You Bring

• Bachelors degree in Information Systems Computer Science Business Intelligence or a related technical/analytical field
• 8 years of experience in business systems enterprise architecture or operational process design
• Strong working knowledge of Salesforce and enterprise business systems (ERP CPQ CLM tools)
• Demonstrated success in cross-functional collaboration solution design and stakeholder management
• A curious mindset with a knack for untangling complex ambiguous processes
• Exceptional written and verbal communication skills
• Confidence working across functions and levelsfrom individual contributors to executive sponsors
• A bias for action and a strong sense of accountability

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical Dental and Vision plans
• Fitness and wellness programs
• Mental health support resources
• Learning and development opportunities
• And yes snacks in our offices

#LI-Hybrid

Dont meet every single requirement Thats ok. At Axon we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If youre excited about this role and our mission to Protect Life but your experience doesnt align perfectly with every qualification listed here we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as nor should it be construed as exhaustive of all duties responsibilities skills efforts or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access deletion or exercise other CCPA rights ator via ourAxon Privacy Web Form. For more information please see the Your California Privacy Rights section of ourApplicant and Candidate Privacy Notice.

Axons mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axons impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental health and safety regulations policies and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice advances equity values diversity and fosters inclusion. Were committed to hiring the best talent regardless of race creed color ancestry religion sex (including pregnancy) national origin sexual orientation age citizenship status marital status disability gender identity genetic information veteran status or any other characteristic protected by applicable laws regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process please email. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.