Sales and Service Specialist

ABOUT DECCO:
DECCO a UPL company is the global leader in providing postharvest solutions to reduce food waste andenhance the freshness of fresh fruits and vegetables all along the food supply chain. DECCO delivers value
every day to packers shippers supermarkets and consumers with customized coating decay controlsanitization and disinfection products application technology on-site service and almost 90 years ofpostharvest expertise. Our 200 dedicated DECCO employees operate in over 40 countries.

Our purpose is to enable more and better Fresh Food for the world. More. Beautiful. Fresh

JOB SUMMARY:
The Sales and Service Specialist is a member of both the commercial and field service staff. The Sales andService Specialist will report to the Regional Sales Manager to increase sales at existing accounts in additionto identifying new products services markets and customers to pursue. This position will service accountsto keep equipment operational through repair and maintenance along with installation of new systems asneeded. Regular interactions with customers prospects vendors and co-workers to provide requiredservice and communication aimed to support ongoing and new business. The primary focus will be withinthe Southeastern US.

JOB RESPONSIBILITIES:
Sales/Growth Initiatives: Develop short and long-term strategies to sustain ongoing business and hit targets for expected growth. Execute coordinated plans and deliver on targeted all commodities from vegetables apples stone fruit citrus and melons. Handle all commodities from vegetables apples stone fruit citrus and melons

Account Management: Interface with account managers and other key personnel at customerlocations to ensure product and service satisfaction. Provide feedback to Decco managers and
others to keep team informed of field activities. Maintain proper inventories to facilitate Decco treatments at customer locations.

Forecasting: Provide forecast by customer and product for ongoing and new business. Must be completed monthly and updated as market shifts occur.

Commercial/Operational Excellence: Deliver optimum performance on financial and operational metrics such as contribution margin structural costs product performance and equipment functionality. Ensure highest level of customer satisfaction.

Portfolio & Processing Knowledge: Become an expert on the product portfolio and servicesoffered by Decco. Must develop a strong understanding of the treatment and handling of
commodities during postharvest phase.

Equipment Design/Fabrication:Able to design construct maintain and operate product mixing handling and application equipment.

Problem Solving: Demonstrate ability to diagnosis and troubleshoot pumps motors controlcabinets and other types of machinery to return to proper working order. Ability to work through
various situations to achieve desired results by working with team members supervisors and customers.

Professional Deliverables: Construct documents for presenting to customers industry personnel and intercompany partners and leaders. Able to present in a professional manner to individuals or groups. Maintain accurate and detailed records of all sales and service activities for reporting purposes.

REQUIRED EDUCATION SKILLS ABILITIES AND EXPERIENCE:
Minimum 2 years of experience in repair maintenance and operation of machinery
Computer skills: Word Excel PowerPoint and other MS Office programs
Hand and power tool skills
Excellent communication and interpersonal skills
Experience in building and maintaining customer relationships
Valid drivers license

PREFERRED SKILLS ABILITIES AND EXPERIENCE:
Business-to-Business sales experience
Knowledge of fruit and vegetable postharvest handling practices
Prior experience in making business presentations
Knowledge of operating pumping and mixing equipment
Metal welding and cutting experience

Physical Requirements: Heavy lifting and moving required ability to complete 90% of job duties while standing both indoors and outdoors. Long periods of driving.
Location:Preferably Central Texas
Travel: Approximately 10%. Mainly day trips within assigned territory with occasional overnight stays and visits to other Regions of US As needed to accomplish goals of the annual plan.

Responsibilities:
Number of direct reports 0
Number of indirect reports - 0
Budget responsibilities Will be outlined on Personal Goals

KEY COMPETENCIES:

CUSTOMER FOCUS Ability to building strong customer relationships and delivering customer-centric solutions
RESULTS ORIENTATION Consistently achieving results even under tough circumstances. Demonstrates a sense of urgency to meet goals. Pushes the team forward with positive energy for goal accomplishment.
STRATEGIC MINDSET - Seeing ahead to future possibilities and translating them to breakthrough strategy

We are one team for maximum impact. One team with shared goals. We all play for the team and no one plays against the team. We have a laser-like focus on what our customers need and want on anticipating their future needs and on how we can create innovative solutions and experiences for them.

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