Program Coordinator III, Professional Development

Note for Current UM Employees

Current employees must apply internally via ConnectU >

The University of Mississippi

The University of Mississippi fondly referred to as Ole Miss stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant inclusive community where every member student faculty and staff can achieve their fullest potential.

Department Summary

In the Division of Outreach Office of Professional Development Events and Services we strive to provide and deliver high-quality events services and professional development opportunities that enrich both the university community and the broader public. The office values teamwork professionalism and innovation fostering a workplace culture where employees feel valued and motivated. With a strong focus on service excellence and continuous improvement it is a rewarding place to build a career and contribute to meaningful initiatives.

Role Specifications

Below you will find classification and compensation information. For additional details behind the University of Mississippi classification system please visit Human Resource Compensation Page

Family -Administration

Sub-Family -Program Coordination

Career Track / Level - P2

Grade -7

Role Summary

Plans and coordinates day-to-day fiscal administrative and operational activities of a defined program or set of funded activities. Programs are usually focused to a single purpose may be scientific research educational or service oriented and may exist as a subset of an integrated funded program activity. Duties typically include assisting with grant planning and administration fiscal budgetary and/or other associated transactions program implementation and administration internal and external operational/administrative liaison program marketing and reporting.

• Collaborate with the Director of Professional Development to develop deliver and assess high-quality learning opportunities for clients at the regional national and international levels. Program topics may vary.
• Coordinate the full program life cycle post-contract including needs assessment content development logistics coordination delivery and evaluation of learning outcomes.
• Cultivate and maintain strong relationships with current stakeholders to support retention satisfaction and expansion of training opportunities.
• Collaborate with internal and external faculty instructors and subject matter experts to design and implement new programs; assist in recruiting screening and on-boarding instructional talent.
• Prepare and administer training proposals contracts and program budgets; monitor program accounts billing and expenses; ensure financial reconciliation and compliance with university policies.
• Generate financial and program performance reports for internal tracking and decision-making.
• Coordinate with Outreachs Office of Marketing and Communication to develop and implement marketing plans for conferences workshops learning opportunities and initiatives.
• Represent the university at conferences networking events and community or industry fairs to promote programs and foster client relationships.
• Oversee administrative processes including to but limited to agreements memorandumsand standard university forms.
• Maintain contracts with external vendors such as freelance instructors facilities catering and other service providers.
• Engage in ongoing professional development to stay current with trends in adult learning and workforce development.
• Perform other job-related duties as assigned.

Examples of Work Performed

• Develop deliver and assess learning opportunities at regional national and international levels.
• Manage full program life cycle including needs assessment content logistics delivery and evaluation.
• Build and maintain stakeholder relationships to support retention and program growth.
• Collaborate with faculty and subject matter experts to design and implement new programs.
• Recruit screen and onboard instructors and instructional talent.
• Prepare proposals contracts and budgets; monitor accounts and ensure policy compliance.
• Generate financial and performance reports for decision-making.
• Coordinate marketing efforts with Outreach Marketing and Communication.
• Represent the university at conferences networking events and industry events.
• Oversee administrative processes agreements and standard forms.
• Manage vendor contracts for facilities catering and other services.
• Pursue professional development in adult learning and workforce trends.

Essential Functions

These essential functions include but are not limited to the following. Additional essential functions may be identified and included by the hiring department.

1. Provides specialized support in the development implementation and marketing of program function.
2. Serves as a central point of contact between students faculty staff other departments and/or external constituencies on day-to-day programmatic operational and administrative matters; assists with seminars meetings special projects and/or general problem resolution.
3. Coordinates activities of support staff consultants faculty and/or volunteers engaged in implementation and administration of program objectives.
4. Monitors and administers program/project revenues and expenses; may develop or participate in the development of funding proposals for the program.
5. Writes edits and coordinates development of course catalogs promotional materials educational materials training manuals newsletters and/or brochures as appropriate to the program.
6. Maintains program/project records researches information and gathers and computes various data; prepares special and/or one-time reports summaries or replies to inquiries selecting relevant data from a variety of sources.

Minimum Education/Experience

Education:Bachelors Degree

Experience:(3) Three Years Experience

Substitution Statement: An equivalent combination of related experience and education may be considered for this role. Substitutions of the required experience or education will be assessed on a 1:1 substitution basis.

Preferred Qualifications

Education: Bachelors degree required. Bachelors degree in Business Marketing Higher Education or a related field preferred.

• Strong communication and interpersonal skills with the ability to build trust and maintain long-term relationships with internal and external stakeholders.
• Effective problem-solving skills and the ability to coordinate multiple projects simultaneously with strong organizational and time management skills.
• Comfortable working independently in a self-directed entrepreneurial environment.
• Proficient in Microsoft Office Suite Google Workspace and virtual meeting platforms such as Zoom and Microsoft Teams.
• Experience with online learning management systems (LMS) such as Blackboard Banner and survey tools like Qualtrics is highly preferred.
• Ability to learn and integrate technology tools into daily workflow.
• Experience working with multicultural and multigenerational audiences.
• Experience in adult and continuing education preferably in a postsecondary or corporate training setting.

EEO Statement

The University of Mississippi provides equal opportunity in any employment practice education program or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and does not unlawfully discriminate against any employee or applicant for employment based upon race color gender sex pregnancy sexual orientation gender identity or expression religion national origin ethnicity citizenship age disability military status protected veteran status genetic information or any other legally protected status.

Minimum Physical Requirements

Physical Requirements: These physical requirements are not exhaustive and additional job-related physical requirements may be added to these by individual agencies on an as needed basis.

Corrective devices may be used to meet physical requirements.

Physical Exertion: The incumbent may be required to lift up to approximately 10 pounds.

Vision: Requirements of this job include close vision. Speaking/Hearing: Ability to give and receive information through speaking and listening.

Motor Coordination: While performing the duties of this job the incumbent is frequently required to talk and hear; and use hands to finger handle or feel. The incumbent is periodically required to sit. The incumbent is occasionally required to stand; walk; and reach with hands and arms

Interview Requirements: Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.

Background Check Statement

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check and when appropriate a financial (credit) report or driving history check.