Project Coordinator, Partner Success - Moncton, NB
Project Coordinator, Partner Success - Moncton, NB
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Job Description
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The Opportunity
At BioScript Solutions were committed to simplifying access to specialty care for people with chronic health conditions and rare diseases. From our home base in Atlantic Canada weve grown into a national network of 13 pharmacies 100 Coverdale Clinics and comprehensive patient support programs (NavieGo) that serve thousands of people across the country. And together with our third-party logistics and A&D Wholesale operations were proud to be a Canadian leader in specialty health care.
Your future starts here
Reporting to the National Partner Success Manager the Project Coordinator Partner Success is responsible for supporting the implementation of specific new business onboarding activities related to their design setup and configuration by taking a hands-on role through collecting requirements participating in client meetings make recommendations for changes in operations and assist in the execution of changes.
This role supports all new business onboarding across BioScript working with each business unit and division to plan and successfully launch new partners at BioScript.
The Project Coordinator Partner Success collaborates with multiple teams and business units and is accountable for translating statement of work documents into specific setup processes or systems configurations. This role takes a hands-on approach in collecting requirements to support the design test and provide recommendations for any related process in order to successfully launch new partner business at BioScript.
How you will make an impact
- Supporting the Project Manager by ensuring that new business requirements are designed and implemented as per partners expectations and BioScript best practices;
- Ensuring that the implementation processes deliver and support an exceptional new business onboarding experience at BioScript;
- Collaborate with stakeholders to document a clear vision and requirements and set realistic project timelines and providing visibility to project statuses to the organization;
- Providing support and guidance to our partners during their introduction to BioScript;
- Supporting new business onboarding from go-live first patient engagement through to the warranty period;
- Converting statement of work documents into specific setup processes or systems configurations;
- Participate in respective client meetings and day to day client communications;
- Make recommendations for changes in operations and assist in the execution of these changes: Work with vendors third parties and partners to integrate processes and manage collaboration efforts;
- Leverage a deep understanding of customer goals & workflows and support the team to achieve value as quickly as possible;
- Provide voice of the customer in support of both strategic and operational initiatives;
- Work with internal business units to Identify key differential opportunities;
- Allocate tasks to internal teams after defining the scope and reviewing work documents;
- Make pervasive project details related to the new business including challenges the services we need to bolster and the competitive aspects of opportunity;
- Maintain connected to industry trends and customer success related advancements in order to make appropriate recommendations to the business;
- Responsible to report any patient safety information as per adverse event reporting requirements; and
- Other duties as required.
What youll bring to our team
- 3 years experience in implementation customer onboarding or project management acquired through a combination of education and experience;
- A minimum of 3-5 years of experience in healthcare/pharmaceutical related field is highly desired;
- Excellent relationship and client management experience with a demonstrated ability to influence collaborate and negotiate cross-functionally;
- Experience leading or working within a project management function and collaborating with diverse teams and portfolios;
- Change management experience that includes establishing processes or new services;
- Ability to handle multiple projects and prioritize competing demands in a dynamic complex fast-paced environment while adapting quickly to manage changing priorities;
- Product implementation experience is an asset;
- General knowledge of reimbursement patient support programs database elements and functionality; and
- Excellent interpersonal and communication skills and a passion for teamwork.
With one tree planted for every new hire why not start your new job on a green foot and help us lower our carbon footprint.
Job Status: Full Time Permanent
Job Location: Moncton NB / Oakville ON
Application Deadline: July 4 2023
Our commitment to our team our patients and our community
BioScript Solutions supports public health guidelines and recommendations regarding COVID-19 vaccines. As such any offers of employment will be contingent on the candidates acceptance to comply with our COVID-19 Vaccination Policy.
As one of Canadas Best Managed Companies we offer a competitive total rewards package and paid time off to volunteer. From donation programs and local community engagement activities to national charitable and environmental initiatives our teams passion for creating change extends from patient care to community care.
Were proud to be an equal opportunity employer. As a people-centric organization were committed to fostering a culture free of discrimination and providing a safe space for all team members to express their individuality. Through our commitment to diversity inclusion belonging and equity we strive to provide an accessible workplace where individuals feel valued respected and supported every day.
We encourage and accept all applications however only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. For inquiries please email the talent acquisition team at emailprotected.
Lets Talk
If youre looking for a collaborative and dynamic workplace where you can bring and be your best apply now and join our #BestTeam!
A little bit about us
BioScript Solutions
Who We Are
BioScript Solutions is a network of companies that provide a unique complement of services supporting the distribution and provision of complex drug therapies. We are dedicated to providing the highest quality patient centered care in the specialty pharmacy industry in Canada. We are working to improve patient care within the specialty pharmaceutical industry through our distribution pharmacy clinic and patient program networks.
Who You Are
We carefully hand-pick people to join our BioScript family who share our enthusiasm for improved access to care and our entrepreneurial spirit. Are you looking to join an innovative Canadian owned pharmaceutical organization with an excellent culture and environment all while having the opportunity to really make an impact Does your personal career mission align with our mission We want to hear from you!
Mission Statement
To engage patients by providing comprehensive pharmacy-led care while focusing on delivering
optimal patient outcomes through access reimbursement and clinical services.
Career Opportunities
Within our network of companies youre sure to find your niche if you have a background or interest in healthcare. Across Canada we have opportunities for Staff Pharmacists Pharmacy Assistants and Regulated Pharmacy select locations we have opportunities for patient and organizational support professionals such as Patient Reimbursement Managers Pharmacovigilence Associates Data Analysts Accountants and IT Professionals.
How To Apply
Interested in being considered Current active opportunities can be found here: . For consideration for future opportunities as they arise (we are growing!) please send your resume and indication of what type of role you are looking for to emailprotected. Resumes will be kept on file for consideration for a period of 6 months. All applications are held in strict confidence.
Required Experience:
IC
Employment Type
Full-Time
