Manager, Training and Education
Share
Job Location:
Morrisville, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.
WearelookingforaTrainingandEducationManagerforourSensusGroupinMorrisville!
The Role:
The Training and Education Manager plays a crucial role within the MCS organization supporting water gas and electric verticals. This position is responsible for developing strategies and executing training programs to support our utility customers and channel partners. The role requires close collaboration with training stakeholders to understand their requirements and innovative thinking for delivering training programs.
KeyResponsibilities:
Training Strategy and Collaboration
- Proactively engage and collaboratewithTraining and Education stakeholders (customerssalesmarketingengineeringchannelpartnersandtechservices)toensuretrainingalignswithstrategicgoalsas well as new product introduction and updates.
- Documenttrainingandeducationalrequirementsand overall strategy
- Staycurrentwithindustrytrendsandintegratebestpracticesintotrainingprograms.
TrainingProgramDevelopmentandMaintenance
- Manageacrossfunctionaltrainingteamincludinginstructionaldesignersandsoftwaretrainingspecialists.
- Overseethedesignof self-serve and specialist delivery material
- Managethechannel partnertraining certificationprogram.
- Maintain customer training and education materialonXylemwebsite.
Training Program Delivery
- OrganizeandfacilitateonsiteandvirtualtrainingsessionsforutilitycustomersandSensuschannel partnersacrossNorthAmerica.
- Support larger Sensus hosted training events and Xylem Reach Conference.
- Coordinatewithinternalstakeholderstoaligntrainingscheduleswithprojectmilestonesandcustomerneeds.
- Maintaintheonsitetraininglabtobeusedforhands-ontrainingsessions.
- Evaluatetrainingeffectivenessandincorporatefeedbackfromsurveysandstakeholderinput.
OperationalOversight
- Managetraining-relatedbudgets.
- SupportcustompricingstrategiesforRFPsStatementsofWorkandothercustomtrainingrequests.
- Maintainaconsistentintakeandtrackingprocessfortrainingrequestsandcontentdevelopment
Qualifications:
- Bachelorsdegreeinrelatedfieldor5yearsofequivalentcombinationofeducationandexperience.
- StrongknowledgeoftheFlexNetCommunicationNetworkandSensustechnologiespreferredbutnotrequired.
- Excellentcommunicationandstakeholdermanagementskills.
- Ability to manage budget plans for a department
- Willingness to travel 10 - 20% of time (additional travel may be required during large training events such as Xylem Reach conference)
- Abilitytoleadcross functionalteamsandmanagemultipleprojectssimultaneously.
- Proficiency in Microsoft Office Applications.
- Familiaritywithinstructionaldesigntoolsandlearningmanagementsystems.
- Provenexperienceintrainingprogrammanagement.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem youll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program Xylem Watermark. We prioritize our employees well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylems transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
Required Experience:
Manager
Key Skills
- IVR
- Program Management
- Classroom Experience
- Special Education
- Adult Education
- Salesforce
- Teaching
- Curriculum Development
- CRM Software
- Public Speaking
- Supervising Experience
- Toddler Care
About Company
Xylem ist führend in der Entwicklung innovativer Wasserlösungen durch intelligente Technologie. Erfahren Sie mehr über Xylems Wasser-, Abwasser- und Energielösungen.
