Technology Support Analyst
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Job Location:
Atlanta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Position Summary
Morehouse College seeks a highly motivated creative dynamic and collaborative individual to fill the position of Technology Support Analyst. This position is responsible for supporting technology in classrooms for face-to-face instruction and assisting with teleconferencing audio/visual hardware/software peripheral devices multimedia platforms and emerging technology. Troubleshoot technology issues while classes/events are in session. Support a wide array of applications on both Windows and MAC operating systems. Contribute to the daily workload of the Service Desk. Provide excellent service to the faculty staff students and the broader Morehouse College campus community. The successful candidate will be expected to be flexible highly organized with great attention to detail and able to work under pressure while maintaining a professional courteous and customer service-focused attitude at all times
Physical Demands
The Technology Support Analyst will on a routine and daily basis be required to sit or stand for prolonged periods of time. The technology support analyst may be required to lift move or carry computer equipment up to fifty (50) pounds. It may be required to bend kneel and crawl under desks and cabinets in certain situations. Incumbents may occasionally be exposed to allergens while performing essential functions of the job.
Required Qualifications
Bachelors degree or 5 years of experience required.
Preferred Qualifications
Preferred higher education experience working with various distance learning technologies audiovisual equipment networked computers and various multimedia and productivity software.
Morehouse College seeks a highly motivated creative dynamic and collaborative individual to fill the position of Technology Support Analyst. This position is responsible for supporting technology in classrooms for face-to-face instruction and assisting with teleconferencing audio/visual hardware/software peripheral devices multimedia platforms and emerging technology. Troubleshoot technology issues while classes/events are in session. Support a wide array of applications on both Windows and MAC operating systems. Contribute to the daily workload of the Service Desk. Provide excellent service to the faculty staff students and the broader Morehouse College campus community. The successful candidate will be expected to be flexible highly organized with great attention to detail and able to work under pressure while maintaining a professional courteous and customer service-focused attitude at all times
Physical Demands
The Technology Support Analyst will on a routine and daily basis be required to sit or stand for prolonged periods of time. The technology support analyst may be required to lift move or carry computer equipment up to fifty (50) pounds. It may be required to bend kneel and crawl under desks and cabinets in certain situations. Incumbents may occasionally be exposed to allergens while performing essential functions of the job.
Required Qualifications
Bachelors degree or 5 years of experience required.
Preferred Qualifications
Preferred higher education experience working with various distance learning technologies audiovisual equipment networked computers and various multimedia and productivity software.
Required Experience:
IC
Key Skills
- Business Process
- Active Directory
- Customer Service
- Information Technology
- HIPAA
- Information Security
- Infrastructure
- Linux
- Project Management
- Nist
- Risk Assessments
- Procedures
- hardware
- Data Analysis
- Technical Support
About Company
Discover how Morehouse College produces distinguished leaders and innovators. Apply today to an HBCU in Georgia on a mission to lead lives of consequence.
