NOC Engineer

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

NOC Engineer

This is a full-time NOC Engineer role. The NOC Engineer will be responsible for monitoring and maintaining network systems and servers identifying and troubleshooting issues. You would be working closely with the Incident Management IT teams and 3rd party service providers to ensure the availability of all systems & applications to our internal users & external members.

Skills and Responsibilities:

Supporting NOC operations for continuous monitoring of Global IT Infrastructure (24x7) and services.
Understanding on Cisco Routers and Switches for gather diagnostics and do initial troubleshooting
Expertise in troubleshooting Interface and routing issues
Understanding of GobalProtect Operations ability to gather and analyze user logs and troubleshooting
Understanding of Palo Alto Operations ability to check routing and firewall rules ability to analyze traffic logs
Ability to log into Windows Servers gather diagnostics and do initial troubleshooting
Ability to do basic DNS troubleshooting
Ability to work on issues with Windows/Linux servers
Ability to aid IT Teams as or when needed and work closely with the vendors.
Comfortable in working 24X7 environment.
Comfortable in working in rotational shifts.
Understanding of Active Directory.
Monitor all the Consoles and Ensure every Alerts is picked for investigation.
Immediate response to alerts generated from the monitoring tools.
Basic Understanding of Monitoring Tools like SolarWinds/PingDom/Datadog/CloudWatch etc.
Basic Understanding on AWS Cloud and how are they monitored using AWS CloudWatch.
Basic Understanding of polling methods like SNMP/ICMP/WMI/Agents etc.
Understanding of IT Infrastructure to be able to effectively escalate issues to the right team/individual
Understanding of Jira Service Management for ticketing of alerts.
Ability to multitask and handle multiple alerts
Ability to contextualize alerts and identify criticality of alerts
Excellent verbal and written skills
Ability to Collaborate across departments and work as part of a team.
Average experience of 5 years

Good To have

Knowledge on Configuring Monitoring and tracking Alerts generated by different Monitoring Systems (Solarwinds Pingdom AppDynamics Datadog).
Operational knowledge of Confluence for knowledge base and articles(Atlassian Jira).
Knowledge on observability Tools and their concepts.
Knowledge of Application Performance Monitoring (APM).
Working Knowledge on any of the Observability Tool (like Datadog).

Remote Work :

Employment Type :

Full-time

NOC Engineer This is a full-time NOC Engineer role. The NOC Engineer will be responsible for monitoring and maintaining network systems and servers identifying and troubleshooting issues. You would be working closely with the Incident Management IT teams and 3rd party service providers to ensure th...

NOC Engineer

Skills and Responsibilities:

Supporting NOC operations for continuous monitoring of Global IT Infrastructure (24x7) and services.
Understanding on Cisco Routers and Switches for gather diagnostics and do initial troubleshooting
Expertise in troubleshooting Interface and routing issues
Understanding of GobalProtect Operations ability to gather and analyze user logs and troubleshooting
Understanding of Palo Alto Operations ability to check routing and firewall rules ability to analyze traffic logs
Ability to log into Windows Servers gather diagnostics and do initial troubleshooting
Ability to do basic DNS troubleshooting
Ability to work on issues with Windows/Linux servers
Ability to aid IT Teams as or when needed and work closely with the vendors.
Comfortable in working 24X7 environment.
Comfortable in working in rotational shifts.
Understanding of Active Directory.
Monitor all the Consoles and Ensure every Alerts is picked for investigation.
Immediate response to alerts generated from the monitoring tools.
Basic Understanding of Monitoring Tools like SolarWinds/PingDom/Datadog/CloudWatch etc.
Basic Understanding on AWS Cloud and how are they monitored using AWS CloudWatch.
Basic Understanding of polling methods like SNMP/ICMP/WMI/Agents etc.
Understanding of IT Infrastructure to be able to effectively escalate issues to the right team/individual
Understanding of Jira Service Management for ticketing of alerts.
Ability to multitask and handle multiple alerts
Ability to contextualize alerts and identify criticality of alerts
Excellent verbal and written skills
Ability to Collaborate across departments and work as part of a team.
Average experience of 5 years

Good To have

Knowledge on Configuring Monitoring and tracking Alerts generated by different Monitoring Systems (Solarwinds Pingdom AppDynamics Datadog).
Operational knowledge of Confluence for knowledge base and articles(Atlassian Jira).
Knowledge on observability Tools and their concepts.
Knowledge of Application Performance Monitoring (APM).
Working Knowledge on any of the Observability Tool (like Datadog).

Remote Work :

Employment Type :

Full-time

Key Skills

Feed
Customer Service
Apache Tomcat
ABAP
Application Development
Front Office

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About Company

BETSOL

BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the ... View more

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