Field Application Engineer Chitose

Chitose - Japan

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Introduction to the job

Application engineer supports NTP(Node Transition Project) work stream reach to customer requested performance by providing tailored solution for a new node device. Also supports customer on product issue and drives towards resolution.

Role and responsibilities

NTP(Node Transition Project) Application engineer

Perform technical analysis on overlay data
Examine analysis result and connect it to a suitable solution
Collaborate with an overlay or imaging expert engineer from head quarter
Communicate with both internal/external customers in Japanese/English language
Do presentation of analysis result towards external customers

Customer on product issue support

Able to understand customer needs align clear problem description with customer trouble shooting under time pressure condition
Take ownership and initiative required prompt response
lead escalation and communication with ASML experts (ABS DE GSC) internally and act as customer interface
collaborate across departments for smooth trouble shooting
stakeholder management for technical topics
problem solving mindset
support EUV DUV YS VCP

Education and experience

More than 2 yrs experience in semiconductor industry

Skills

Flexibility and quick response
Describe clear problem description including customer use case
Decent knowledge on overlay
Able to create user friendly technical document using common words (not ASML specific term)
Trouble shooting skill data analysis skill MS excel powerpoint
Basic project management skill
English skill requirements : TOEIC >600 daily conversation level
Japanese skill requirements : JLPT N2 or higher daily conversation level
Japanese/English presentation communication skill to lead technical conversation internally and externally
lead technical conversation by Japanese in customer meeting

Other information

This position is based in Chitose Hokkaido. On-site support is required. Clean room work will be requested time to time.

This position requires access to controlled technology as defined in the United States Export Administration Regulations (15 C.F.R. 730 et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit hire train and promote persons in all job titles without regard to race color religion sex age national origin veteran status disability sexual orientation or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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Introduction to the jobApplication engineer supports NTP(Node Transition Project) work stream reach to customer requested performance by providing tailored solution for a new node device. Also supports customer on product issue and drives towards resolution.Role and responsibilitiesNTP(Node Transiti...