Associate, Operations

Mexico City - Mexico

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Get started on an exciting career at Element!

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first then business delivering on our promise of a superior client experience. This takes hard work and innovation and we need more like-minded people on our team.

Responsible for keeping current/non-expired customer insurance information in our Element systems to enable ordering licensing etc.

Review and evaluate insurance certificates making decisions based on customer contractual documentation and accordance with pre-set company compliance requirements
Ensure timely and accurate updating of Insurance Tracking System with customer parameters and policy information
Communicate insurance certificate deficiencies to insurance agents customers and account managers to attain compliant insurance.
Respond to requests from internal / external customers via phone email and Siebel timely

Education and Experience

Bachelors Degree preferred
2 years of insurance leasing and/or customer service experience
English advanced

Knowledge and Competencies

Insurance experience preferred
Strong PC Skills Microsoft office preferred
Highly detail oriented
Outstanding communication skills
Strong problem solving and analytical skills
Ability to manage conflict
Strong focus on customer relations and delivering world class customer service
Superior time management and organization skills with the ability to maintain standards in high demand environment.

Whats in it for You
A culture of innovation empowerment decision-making and accountability
Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
Additional benefits and amenities including paid time-off programs (vacation sick leave and holidays)

Candidates must be willing to comply with a pre-employment background check.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity equity inclusion and belonging. We are pleased to consider all qualified applicants for employment without regard to race color religion gender identity age sex sexual orientation disability national origin Aboriginal/Native American status protected veterans status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon you require an accommodation with our hiring process please send an email to or call .

Required Experience:

Get started on an exciting career at Element!Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first then business delivering on our promise of a superior client experience. This takes hard work and innovation and we ...