Helpdesk Administrator
Helpdesk Administrator
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Job Alert
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£ 25000 - 30000
1 Vacancy
Job Description
per annum
Location:Sutton Coldfield Office based 5 days a week
House: Monday to Friday 40 hours 8am - 4pm
Holidays: 24 days holiday Bank Holidays
Whats in It for You
- Competitive salary
- Generous holiday entitlement and auto-enrolment pension
- A positive team-focused working environment
- Opportunities for long-term career progression in a growing business
- Full training and support provided to help you thrive in the role
Key Responsibilities
- Provide day-to-day administrative support across planned and reactive maintenance services
- Coordinate and manage engineering schedules and job workflows
- Manage jobs projects procurement and client records
- Liaise with engineers and clients to ensure timely and professional service delivery
- Handle job-related documentation including quotes service reports completion certificates and invoices
- Maintain strong communication with the management team to ensure smooth operations
- Support procurement processes and materials tracking
- Ensure all activities are aligned with Health & Safety compliance standards
What Were Looking For
Experience & Skills
- Proven experience in an administrative role within construction facilities management or maintenance services
- Experience using CRM software
- Strong track record of managing engineering schedules and coordinating field teams
- High level of attention to detail and accuracy in job documentation and invoicing
- Excellent written and verbal communication skills
- Knowledge of Health & Safety compliance in an operational environment
Personal Qualities
- Proactive and confident with a strong problem-solving mindset
- Comfortable taking initiative and working both independently and within a team
- Committed to delivering high standards of service and operational excellence
- Eager to grow with a company that values people and professional development
Job Ref: EN916
Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 7 working days of your application you should presume that your application was unsuccessful. By applying for this vacancy you are giving permission for Hollyfield Personnel to contact you and retain your details.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
