Team Leader
Team Leader
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Job Description
We are Activ. We are Customer Driven Listen Loudly we Dare to Try and Deliver on Promises. As a team we are a fantastic collection of diverse individuals all coming together to achieve a common goal which is to support those living with disability to live the life they choose.
Activ merged with national disability services provider genU from July 1 2024. We are excited about the opportunities this brings our customers and staff with a national presence and great career opportunities as one of Australias largest five NDIS providers.
About the role
As a Team Leader in Activs Service Delivery team in Geraldton in this full-time permanent role youll play a key role in supporting people with disability to live the life they choose. By guiding and encouraging a team of Support Workers youll help ensure customers receive safe high-quality and person-centred support. With a strong focus on building relationships and creating positive experiences this role makes a real difference in the lives of customers their families and the team around them.
Some of your key duties will be to:
- Lead support and mentor a team of Support Workers to deliver safe caring and consistent services.
- Champion customer choice rights and wellbeing through a case management approach.
- Build warm respectful relationships with customers their families staff and external supports.
- Create a positive and connected team culture that supports staff engagement and development.
- Ensure supports are delivered in line with NDIS Practice Standards funding requirements and Activs policies.
What youll need:
- A strong background in disability or community services with a focus on person-centred and customer-first support.
- Confidence in applying policies procedures and support plans to meet individual customer needs.
- Certificate IV in Disability Support or willingness to work towards the qualification.
- Proven leadership experience ideally with several years experience in managing teams including performance and people management.
- Demonstrated ability to build strong teams and networks embrace technology and hold self and others accountable.
- Knowledge of NDIS Practice Standards and Quality & Safeguarding requirements.
As part of the team you will have access to:
- Salary-sacrificing options up to $18550 to increase your take-home pay
- Regular on-call options - penalties apply
- Options for work-life balance
- Training through Activs RTO
- Various staff benefits from our corporate partners
- Employee assistance and wellbeing program
- Free health hotline with unlimited 24x7 confidential health advice for yourself and your adult family members
- An accepting and open environment to work and thrive in while giving back to the community
Submitting your application is easy all we need is your current resume and a few questions answered and then one of the team will be in touch. As a part of the recruitment process you will be required to complete pre-employment screening including a video interview.
All applicants must have the right to work in Australia and be willing to get or already have:
- Valid Drivers Licence
- NDIS Workers Screening Check
- National Police Clearance (at our cost)
To deliver the best service for our customers we strive toward a workforce that reflects the diverse community that we support. We are an equal-opportunity employer and all qualified applicants will receive consideration for employment.
Activ reserves the right to remove advertising and/or commence the selection process before the application close date.
Employment Type
Full-Time
