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Job Location drjobs

Canberra - Australia

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Introduction

We are Veriu Group (pronounced Very You)!

Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a aim to bring people together in new ways to create lifelong travel memories that cant be found in a guidebook and to help people discover the true experience of a place.

Through our brandsPunthill Apartment Hotels and Veriu Hotels & Suites we operate 25 hotels across Australia and have over35 years of brand ambitious plan to operate 80 hotels by 2030 becomes closer this year with numerous new hotel openings across the country and this meanswere well on our way to achieving our mission of becoming the largest Australian-owned apartment hotel operator.

Our people are incredible because theyre empowered to be themselves. Were not about hierarchy or rigid structure. Instead we create an environment where people can make decisions feel supported and access unlimited opportunities for growth. Our values ofRelationship-Focused Integrity Personal Growth & Ownership Mindset guide our actions and decisions and are what our diverse culture is all about.

Now is the perfect time for like-minded people to join our expansion youre looking for a meaningful role that can make a serious impact within a culture that allows you to be truly you youve found us and we cant wait to hear from you!

To learn more about us visit our website! orhttps:// to Punthill Tuggeranong

Whether you call it Tuggers Tuggy or The Nong youll love the opportunity to join one of Australias fastest-growing communities!

Punthill Tuggeranong is the first Punthill hotel within Greater Canberra marking an exciting new chapter for our expanding near several key attractions Punthill Tuggeranong is set to become a preferred choice for corporate travellers in the area. As part of our team you will play a vital role in establishing our presence in Canberra working closely with our Super Host & Hotel Manager to ensure seamless hotel operations. Your focus will be on understanding our key guests the corporate travellers and enhancing their experience during their stay.

  • 76 apartments ranging from Studio to Three Bedroom.
  • All apartmentsare self-contained with full kitchens washers and dryers. on site conference space gym pantry and lobby fireplace.
  • A stones throw from the Hyperdome with free onsite parking for all team members. A business with a friendlyenvironment and access to mentoring from the Hotel Manager.

Responsibilities

Reporting to the Hotel Manager youll be part of a small team of genuine people looking to create lasting memories and exceptional experiences for each and every guest. No day will be the same but each day youll strive to:

  • Provide a high level of guest services at all touchpoints (check-in check-out during their stay)
  • Provide creative resolutions to complaints and problems
  • Be true host and location connection for our guest -knowthe local area of the hotel intimately enough to provide advice and recommendations to guests on key points of interest
  • Respond to emergency situations in a safe and professional matter
  • Identify & explore opportunities to increase the number of returning & new guests
  • Support the Hotel Manager to ensure the hotel operates to Veri-Best standard

Benefits

Youll be someone looking for a long-term career with a growing Australian-owned hotel group. Access:

  • National career growth opportunities
  • Accelerated development in a variety of hotel management or corporate areas
  • Comprehensive onboarding & ongoing support
  • The chance to join our Fast-Track Hotel Management Development program
  • Genuine flexibility and job security
  • High performing culture that values relationships & individuality where our leadership know you by name
  • Generous referral bonuses when you refer your friends to work with us (up to $1000)
  • Discounts on accommodation across our network
  • Discounts on private health insurance
  • Access to our Employee Assistance Program


Skills And Experiences

About You

We work in a fast-paced environment where no day is the same so were looking for people who are adaptable enjoy variety and operate with an ownership mindset.

The successful person must have:

  • Approved Australian working rights (Australian Citizenship Permanent Residency or a Visa with approved working rights)
  • First Aid Certificate (or be able to obtain before starting)
  • Responsible Service of Alcohol Certificate(or be able to obtain before starting)
  • Flexibility to work at variety of shifts throughout the week including weekends and public holidays on rotation with other team members (although no overnight shifts required)
  • Ability to work as a team & also independently
  • Experience in a customer service role


Employment Type

Full-Time

Company Industry

About Company

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