## Requirements
- Strong accurate data entry skills
- Previous work experience in **Specialty Pharmacy** or **Customer Service** (preferred)
- Professional-level computer skills including (but not limited to):
- Microsoft Office
- Email
- Web-based applications
- Keyboarding skills
- Experience working with people in **high-pressure time-sensitive situations** (telephone or face-to-face) involving:
- Problem-solving
- Decision-making
- Excellent judgment and customer service skills
- (Experience may be gained through a combination of work experience and post-high school education; not limited to a traditional customer service setting.)
- Strong multi-tasking and time management abilities
- Ability to function in a **high-volume fast-paced environment**
- Dependable with a strong work ethic
- Ability to accept and implement feedback and coaching
## Preferred Experience
- Experience working with **databases (CRM preferred)** or a tracking system; **Salesforce CRM** experience a plus
- Experience in a **health care or pharmaceutical industry environment**
- Understanding of challenges associated with patients medical conditions