Floor Supervisor – Full-Time – Woodbury Common Premium Outlet

As a Full-Time Floor Supervisor at our Woodbury Common Premium Outlet youll play a key leadership role in a high-volume fast-paced retail environment. Youll work closely with the store leadership team to support daily operations guide a team of Sales Associates and ensure every customer receives an engaging helpful and brand-aligned experienceeven during peak periods.

This is a great role for someone ready to step into leadership who can bring strong retail floor presence lead by example and help coach others to perform at their bestwhile maintaining operational excellence behind the scenes.

WHAT MAKES THIS A GREAT PLACE TO WORK & PLAY:

• Brand-First Mindset: Youll be part of a team that delivers premium brand moments even in high-volume settings. 
• Team Culture: Work alongside teammates who are passionate about the outdoors style and showing up for each other. 
• Growth Opportunities: Whether youre building retail experience or passionate about advancing with the brand theres room to grow. 
• Brand Events: Participate in employee-exclusive product launches and community-based events. 
• Outdoor Lifestyle Connection: Share your passion for the outdoors with customers who are here for both performance and value. 

ESSENTIAL DUTIES & RESPONSIBILITIES

Team Leadership & Support

• Act as a key floor leader setting the tone for service task completion and team collaboration.
• Provide on-the-spot coaching motivation and support to part-time and seasonal teammates.
• Help execute the stores daily plan and support store management in hitting sales and KPI goals.

Customer Experience

• Deliver warm efficient and knowledgeable service that meets the customer where they arewhether thats browsing quickly or looking for product advice.
• Resolve escalated customer concerns with professionalism and poise.
• Reinforce loss prevention behaviors and practices on the floor.

Sales & Merchandising

• Model strong selling behaviors help associates reach their goals and support peak traffic periods.
• Maintain brand-level visual merchandising and product presentation standards.
• Ensure promotional updates pricing accuracy and restocking are executed in a timely manner.

Store Operations

• Keep the store floor fitting rooms and back-of-house areas clean and organized.
• Support stock handling inventory organization and shipment processing.
• Assist with opening/closing duties cash wrap support and other operational tasks as assigned.

SAL/US

Qualifications :

QUALIFICATIONS SKILLS ABILITIES & COMPETENCIES

• Prior retail experience required; supervisory or leadership experience strongly preferred. 
• Confident approachable and solutions-focused leadership style.
• Ability to lead through both example and encouragement in a fast-paced setting.
• Passion for customer experience brand storytelling and team development.
• Comfortable with POS systems cash handling and digital transactions.
• Able to lift up to 30 lbs and perform floor-based tasks such as standing walking bending or reaching.

AVAILABILITY EXPECTATIONS

General:

• Full-time; schedule set by Store Manager based on business needs.
• Availability for weekends evenings and holiday shifts required.

Peak Periods:

• Black Friday: All employees are required to work the day after Thanksgiving.
• Holiday Season: Availability is required from the second week of December through the end of the holiday return window. Exact dates communicated annually.

Additional Information :

COMPENSATION:

At the time of this posting a reasonable estimated pay range is $22-26/hour. This range varies depending on the market location and type of store. Individual pay within this range will be determined based on factors such as job-specific skills relevant experience education and training.

PHYSICAL DEMANDS & WORKING ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to travel talk and hear. The employee is frequently required to sit stand and walk. The employee must occasionally kneel stoop crouch twist and lift to 30 pounds with or without accommodations.

Specific vision abilities required by this job include close vision color vision and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate but can involve exposure to varying noise levels ranging from moderate to loud as well as flashes of light.

Remote Work :

No

Employment Type :

Full-time