Summary:
The Roadside Technician will be responsible for responding to service calls and providing on-site automotive support to customers experiencing vehicle issues. This includes tasks such as jump starts tire changes fluid top-offs battery testing and basic inspections.
Duties and Responsibilities:
- Respond to roadside assistance calls in a timely and professional manner
- Perform essential services such as jump starts tire changes lockouts fluid top-offs and battery testing
- Conduct basic vehicle checks and inspections reporting any major concerns to the Service Advisor
- Keep service equipment and vehicle in clean working condition
- Follow proper procedures for safe vehicle handling and roadside operations
- Communicate clearly with customers and teammates to ensure seamless service
- Maintain accurate service records and documentation for each job
- Use tools and materials efficiently to avoid unnecessary waste
- Follow all company safety policies and immediately report any incidents
Qualifications :
- Prior experience in automotive maintenance or roadside assistance preferred
- Strong mechanical aptitude and a problem-solving mindset
- Willingness to work flexible hours including weekends or evenings if needed
- Excellent communication and customer service skills
- Ability to work independently in outdoor conditions
- Valid drivers license with a clean driving record
- Must be authorized to work in the USA
- Must be able to pass a pre-employment background check drug test and MVR screening
Additional Information :
Compensation (Hourly: Flat-Rate):
- $15.00 - $20.00 / hour
- Based on experience certifications and skill level
- Tenure Bonus Program*:
- Starting at 6 months earn up to $3.50/hour on every flat-rate hour turned
- Bonus increases with tenure and is paid annually
Schedule:
- FULL-TIME
- Sundays Always Off
- Saturday Availability Required
Perks & Benefits:
- Medical Dental & Vision Insurance
- $0 Monthly Premium for Technicians after 12 months**
- Reduced Rates for Dependent Coverage**
- 401(k) with Company Match
- Paid Time Off that Increases with Tenure
- Closed on Thanksgiving & Christmas
- Employee Pricing on Vehicles Parts & Service
- Free & Discounted Gym Membership Options
- Exclusive Travel Discounts on Hotels Flights & Rentals
- OEM Certification & Paid Manufacturer Training Opportunities
- Career Growth within a Fortune 500 Company
*Tenure bonus eligibility begins after 6 months.
**Coverage begins at hire; premium-free medical starts after 1 year of service.
All your information will be kept confidential in accordance with EEO guidelines
Remote Work :
No
Employment Type :
Full-time