Data Informatics Analyst
Data Informatics Analyst
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1 Vacancy
Job Description
Work matters. Its where we spend a third of our lives. And the workplace of the future is going to be a great place. Were dedicated to bringing that to life for people everywhere. Thats why we put people at the heart of everything we do. People matter. Our people have a passion for learning building and innovating. Whether youre an engineer a sales professional a finance professional or anything in-between our roles aim to provide each person with meaningful impact and plenty of space to grow.
People matter. Our people have a passion for learning building and innovating. Whether youre an engineer a sales professional a finance professional or anything in-between our roles aim to provide each person with meaningful impact and plenty of space to grow.
Digital Technology:
Were not yesterdays IT department were Digital Technology. The world around us keeps changing and so do we. Were redefining what it means to be IT with a mindset centered on transformation experience AI-driven automation innovation and growth. Were all about delivering delightful secure customer and employee experiences that accelerate ServiceNows journey to become the defining enterprise software company of the 21st century. And we love co-creating using and highlighting our own products to do it.
Ultimately we strive to make the world work better for our employees and customerswhen you work in ServiceNow Digital Technology you work for them.
The Data & Analytics team at Servicenow plays a critical role in driving strategic decision-making product growth and operational excellence by building the backbone robust data pipelines executive dashboardsthat powers insight across the organization. Embedded across functions such as Engineering Product Finance Sales and Research this team collaborates closely with stakeholders to define north-star metrics.
What you get to do in this role:
- Core Job: Design develop and maintain interactive Power BI reports and dashboards to meet business requirements. Collaborate with business analysts data engineers and stakeholders to gather and analyze reporting needs providing inputs on metric definitions to drive Business Outcomes.
- Technical Expertise: Create and optimize data models using Power BI Desktop ensuring efficient data retrieval and performance. Implement DAX (Data Analysis Expressions) for advanced calculations and measures to enhance reporting capabilities. Integrate data from various sources including SQL databases Excel SharePoint and APIs into Power BI.
- UX: Dashboards that are relevant actionable and aligned with business goals by understanding user personas. Design visually clear concise and impactful reports and dashboards that adhere to data visualization principles (CRAP).
- Advanced Analytics and AI Integration: Power BI is incorporating AI and machine learning capabilities such as automated insights and smart narratives which will require developers to adapt to new tools like Copilot for AI-driven insights and enhanced forecasting. You will need to create dashboards with increase sophistication that leverage these features.
- Table Stakes: Ensure data accuracy consistency and security in all developed reports and dashboards. Perform testing troubleshooting and optimization of Power BI solutions.
- Enablement: Provide training and support to end-users on Power BI functionalities and best practices.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- Bachelors degree in quantitative field Computer Science Information Systems or related field
- 2 years of proven experience as a Power BI Developer or Business Intelligence Engineer with a strong portfolio showcasing Power BI projects and GenAI features utilization.
- Proficiency in Power BI Desktop Power Query DAX and data modeling techniques.
- Advocate for User centric design UX to deliver dashboards that are not only functional but also intuitive visually appealing and aligned with business needs.
- Knowledge of data visualization best practices and tools like Figma for prototyping
- Hands-on experience with AI features in Power BI including AI visuals Q&A and decomposition trees Copilot etc.
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry
- Strong analytical and problem-solving skills with the ability to translate complex business requirements into actionable insights.
- Excellent communication and interpersonal skills with the ability to effectively collaborate with cross-functional teams and stakeholders.
- Ability to work independently manage multiple priorities and meet deadlines in a fast-paced environment.
- Passion for continuous learning and professional development with a desire to stay updated on emerging technologies and industry trends.
FD21
For positions in this location we offer a base pay of $106600 - $165300 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
