Business Administration Apprenticeship
Business Administration Apprenticeship
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Job Description
Level 3 Business Administration Apprenticeship - Miracle Inside Diagnostic Scan Centre
About the Employer
Miracle Inside 3D/4D Baby Scan Centre offers its customers a fully comprehensive selection of Early Pregnancy scans Gender scans Reassurance scans and 3D/4D Baby Ultrasound scans packages specifically for various stages of your pregnancy. Our Goal is always simple to be the very best antenatal 2D Scans 3D Scans 4D Scans Ultrasound Baby Scanning Clinic in Leeds West Yorkshire.
About the role
Key details:
- Hours:3040 hours per week
- Shift Pattern: Wednesday & Thursday (12pm7pm) Friday (10am6pm) Saturday (9am5pm)
- Wage:7.55 per hour
- Location: 218A Dewsbury Road Leeds LS11 6ER
- Apprenticeship Standard: Level 3 Business Administration
- Duration:16 months
Overview of the role
As a Business Administration Apprentice youll become an integral part of our clinic operations providing essential office support assisting patients and staff and gaining first-hand experience in both administrative and healthcare service areas. Full training and mentoring will be provided along with protected study time to complete your apprenticeship qualification.
Key responsibilities:
- Greeting and assisting patients with empathy and professionalism
- Managing appointments and patient schedules using our booking system
- Answering phone calls and responding to email enquiries in a timely courteous manner
- Supporting day-to-day office operations such as filing scanning photocopying and document handling
- Assisting with data entry and accurately maintaining internal databases
- Handling sensitive patient information in line with GDPR and confidentiality requirements
- Helping to process payments send receipts and support basic invoicing
- Acting as a chaperone during ultrasound appointments (with training provided)
- Working alongside the sonography and admin teams supporting them with clinical setup and customer service
- Helping to maintain the cleanliness and presentation of the clinic workspace
- Assisting with basic marketing tasks such as social media updates appointment reminders and email communications
- Supporting basic bookkeeping and recordkeeping tasks where required
- Using IT systems to manage bookings and support digital processes
Apprenticeship Summary:
- You will work towards your Level 3 Business Administrator qualification across a total duration of 18 months!
- Training provider:
LMP Group: online/remote learning no classroom or college day release - An allocated tutor will support you throughout the apprenticeship!
About the Candidate
We are looking for applicants who demonstrate a genuine interest in healthcare and administration along with a positive work ethic and willingness to learn.
Skills & Personal Qualities Required:
- Friendly professional and confident in both written and verbal communication
- Willing to learn new systems and processes with accuracy and attention to detail
- Reliable customer-focused and team-oriented
- Organised and able to manage multiple tasks at once
- Basic IT skills (Microsoft Word Excel email internet)
- Interest in healthcare pregnancy diagnostics or customer services
- Experience (educational or voluntary) in a customer-facing role
- Knowledge of GDPR or healthcare confidentiality policies (training will be given)
Qualifications Required:
- GCSE or equivalent English (Grade 4) essential
- GCSE or equivalent Maths (Grade 4) essential
Apprenticeship Overview
The role may involve working independently or as part of a team and will involve developing implementing maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.
- Milestone 1.The Organisation - (Aims Values Policy)
- Milestone 2. IT Skills - (Systems Record and document production Financial processes and Professionalism and productivity).
- Milestone 3. Communication (Verbal Digital Social Media Stakeholder Management Problem Solving Integrity and Productivity)
- Milestone 4. Continuous Improvement (Processes Coaching and Developing others Decision Making Quality and Responsibility).
- Milestone 5. Project Management (Project Lifecycle business fundamentals: Finance Change PESTLE leading a project).
- Milestone 6. Preparation for End Point Assessment
Next steps & Pre-employment checks
- (Permitting youre eligible for the role) Please expect to receive contact from our LMP Education Recruitment team to discuss your application further.
- Additionally please be aware that upon a successful offer of employment DBS checks and references will be obtained as part of your enrolment.
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Employment Type
Trainee
