Transportation Coordinator
Transportation Coordinator
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Job Description
QUALIFICATIONS:
High school diploma GED certification or equivalent required. One year of experience as a Prisoner Transportation Officer preferred. Proficiency in Microsoft Office and fleet automated systems is required. A valid drivers license is required. Strong oral and written communication and interpersonal skills are required.
SUMMARY:
The Transportation Coordinator provides oversight of daily trip activities throughout TransCor Americas network. Records pertinent information into a database and reports incidents to appropriate levels of command. Acts as frontline responder to trip incidents while ensuring adherence to TransCor America policies and procedures.
ESSENTIAL FUNCTIONS:
The incumbent should be able to perform all the following functions at a pace and level of performance consistent with the job performance requirements.
- Communicate effectively and coherently while answering incoming telephone calls from employees customers and others.
- Initiates updates and ends trip activities in the Prisoner Extradition and Control System (PECS).
- Record trip related data and complete reports accurately in accordance with protocols established by management.
- Monitors transportation teams to ensure timeliness of scheduled trips.
- Receives incidents and completes reports. Requests appropriate documentation. Notifies the appropriate staff and monitors and updates through resolution.
- Monitors weather conditions and natural disasters and escalate potential issues to the appropriate level.
- Must be able to multi-task all essential functions timely and accurately while prioritizing information.
- Assist with front lobby duties such as greeting and assisting all visitors managing phone calls and ensuring the lobby is well maintained and secure.
- Maintain a professional demeanor and provide excellent customer service to all guests and employees.
- Will be required to perform other duties as requested directed or assigned.
QUALIFICATIONS:
High school diploma GED certification or equivalent required. One year of experience as a Prisoner Transportation Officer preferred. Proficiency in Microsoft Office is required. A valid drivers license is required. Strong oral and written communication and interpersonal skills are required.
Required Experience:
IC
Employment Type
Full-Time
