Call Center Service Agent
Call Center Service Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
NorthStar Memorial Group is seeking a Call Center Service Agent at Chapel of the Chimes - Hayward. Here we believe in empowerment. Our open-door policy means your voice is heard and your ideas matter. We foster an environment where youre encouraged to think differently and challenge the status quo. Passion is at the heart of everything we do - from the dedication of every team member were driven by a shared commitment to excellence.
Responsibilities
- Answer incoming calls and route them to the correct department
- Handle customer inquiries complaints and issues
- Provide pricing to client families and schedule appointments
- Management of the service/appointment calendar
- Walking families through the next steps after a passing has occurred
Qualifications
- 1 years of experience in a customer service environment
- High School Diploma or equivalent
- Excellent communication and customer service skills
- Basic computer knowledge (Windows MS Word MS Excel internet)
- This is NOT a remote position.
Compensation
- 18.00/hr.
Benefits
- Medical Dental and Vision Insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) with Employer Matching
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender gender identity national origin disability or veteran status
Required Experience:
Unclear Seniority
Employment Type
Full Time
