Portfolio Director, General Education and Interdisciplinary Programs

The Portfolio Director is a key academic and strategic leader within the Global Academic and Learning Enterprise (GALE) at UMGC. Responsible for setting the vision direction and priorities for a portfolio of learning experiences within a specific disciplinary and industry domain the Portfolio Director ensures alignment to workforce trends employer needs and academic innovation. This role curates a full spectrum of learning experiencesincluding degrees certificates microcredentials and workforce-based programsand works in collaboration with cross-functional university teams to optimize learner outcomes enhance access and ensure career relevance. Positioned at the intersection of education and industry the Portfolio Director is charged with ensuring high-quality stackable market-responsive learning experiences that support UMGCs commitment to serving diverse global learners throughout their lifelong learning journey. Success in this role is defined by the ability to lead a high-performing data-informed portfolio that delivers stackable market-relevant learning experiences; cultivates meaningful collaboration across academic and operational units; and drives measurable improvements in learner access engagement and outcomes.

Duties and Responsibilities:

• Establishes and leads the intellectual and strategic direction and priorities for a portfolio of learning experiences maintaining strong awareness of and alignment to required and emergent employer/industry knowledge skills abilities and dispositions.

• Identifies and ensures stackability of the skills-based learning experiences in the portfolio deliberately mapping pathways including non-credit micro-credential professional and workforce development experiences through academic courses certificates and degrees.

• Develops relationships with industry and community partners including employers professional organizations certification bodies and other universities and community colleges to ensure curriculum alignment and emerging relevance.

• Remains connected to and conversant in national discussions about the post-secondary education landscape learner outcomes workforce needs and educational innovations specifically in the disciplines and industries germane to their portfolio of learning experiences.

• Identifies new technologies theories and approaches within the relevant field/discipline (e.g. GIS platforms VoiceThread Adobe Creative Cloud uCertify Dumpit Oracle Crystal Ball etc.) to enhance learner preparation for the workforce and the quality of the learning experience.

• Innovates and collaborates with university stakeholders on ways to validate and credential diverse forms of prior learning and contributes to new credentialing models.

• Works with Product Management to evolve the portfolio based on labor market and learner demand ensuring stackable scalable and timely offerings.

• Collaborates with departments and offices across the global university to deliver a best-inclass learner experience including surrounding the learner in support from both academic and nonacademic vantage points enhancing learner engagement and resolving learner issues and grievances leading to higher levels of learner success.

• Working collaboratively across the university optimizes the quality and performance of learning experiences through collaborative data-driven activities and initiatives to ensure a high-quality portfolio of learning experiences including measures of learner satisfaction engagement learning and the learner experience as drivers of learner success persistence retention and completion.

• Monitors and assesses portfolio performance through data and analytics identifying opportunities for improvement and innovation.

• Uses market and audience research for Product Management to assess portfolio performance in terms of the national post-secondary and employer markets and identify appropriate learning experiences to start stop and continue.

• With the support and collaboration of Student Affairs identifies appropriate academic support services.

• With the support and collaboration of the Office of Community Engagement and Opportunity and other teams across the institution monitors learner satisfaction engagement learning success persistence retention and completion by learner demographic groups with an explicit focus on eliminating achievement gaps and improving outcomes for learners from historically marginalized communities.

• Collaborates with key stakeholders (Integrative Learning Design (ILD) and the Center for Institutional Effectiveness (CIE)) in the use of assignment- course- faculty- and program level data to identify and initiate targeted and deliberate improvements to both the design and delivery of learning experiences.

• Partners with ILD to plan and convene Product Design Summits through which product vision strategic direction and alignment with employer/industry knowledge skills abilities and dispositions are defined.

• Approves appropriate industry leading SMEs to develop learning and curriculum content and collaborates with ILD in the revision of learning experiences including course and program content selection of learning resources and design of learning assessments.

• Facilitates a global community of faculty ensuring faculty are optimally prepared and supported to facilitate the learning experiences for which they are hired to include maintaining fidelity to the curriculum while adding richness and value to the learning experience through the specific and deliberate inclusion of their applied industry experiences

• Partners with the Faculty Affairs and Scheduling Team (FAST) to monitor teaching performance provide coaching support ensure alignment with instructional standards and ensures that adjunct faculty provide a learning experience that meets learner needs to include identifying and effectively addressing individual learner needs and issues connecting learners with appropriate academic and social-emotional support services and delivering personalized timely and substantive feedback and responses to learner assessments and questions.

• Convenes portfolio team meetings maintains communications infrastructure (e.g. Program Hub Course Announcements SharePoint) and fosters a connected community of practice to ensure all faculty are abreast of changes in courses program and other learner experiences.

• Serves as national and international university spokesperson and point person for highly effective learner experience practices that result in learner acquisition of the skills and areas of study in their portfolio.

• May be required to teach facilitate seminars contribute to content and learning object development and curation serve on committees contribute to institutional initiatives and perform other job-related duties as assigned.

Competencies:

• Strategic academic leadership and cross-functional collaboration

• Deep knowledge of current and emerging workforce and education trends

• Understanding of the higher education landscape and its regulatory environment

• Data-informed decision-making and continuous improvement orientation

• Inclusive mindset and ability to build community across diverse and distributed teams and stakeholders

• Deep understanding of adult online education best practices and emerging trends

• Excellent communication and stakeholder engagement skills

• Relentlessly curious about new ways to assess certify and credential learners and KSADs regardless of their origin

• Seeks out diverse perspectives and experiences of colleagues throughout the institution

• Willing and able to challenge the status quo

Skills:

• Portfolio strategy and lifecycle management

• Learning pathway development

• Industry and labor market analysis

• Stakeholder relationship building (internal and external)

• Use of analytics platforms dashboards and qualitative data to monitor learner and faculty performance

Key Collaborators:

• Vice President and Dean (Academic School): To align portfolio vision with school strategy institutional goals and performance expectations.

  Integrative Learning Design (ILD): To co-develop and revise high-quality technology-enhanced learning experiences.

  Academic Administration: To ensure operational effectiveness policy alignment and strategic planning across academic units.

  Academic Pathways: To coordinate stackable learning experiences optimize opportunities for credit for prior learning and support seamless learner progression across credentials.

  Registrar: To align program and course structures with credit articulations and records processes.

  Portfolio Directors: To promote collaboration share insights and align interdisciplinary or cross-portfolio initiatives as a collegial community of practice.

  Global Collegiate Faculty: To ensure instructional alignment course fidelity and learner engagement across modalities and geographies.

  Partnerships/Corporate Learning Solutions: To co-create and customize pathways and programs in response to partner needs and evolving workforce trends.

  Product Management: To analyze labor market trends assess program performance relative to the market and guide portfolio decisions.

  Faculty Affairs and Scheduling Team: To ensure faculty development teaching quality and instructional effectiveness across the portfolio and to advance inclusive learning practices.

  Admissions Student Affairs (Success and Engagement Teams) and Global Military Operations: To coordinate on learner support resolve learner challenges and monitor outcomes.

  Office of Community Engagement and Opportunity: To expand access reach new learner communities and advance degree attainment across all learner populations.

  Analytics and Institutional Effectiveness: To track KPIs course and faculty performance learner success metrics and assess program health and performance.

  Employer and Industry Partners: To validate curriculum relevance inform design and support credential alignment.

Required Education & Experience:

Education:

• Terminal degree from an accredited institution required in a relevant academic or industry-related field.

Experience:

• Demonstrated ability to get things done. At least 10 years of combined experience in higher education workforce education and related business industry or government roles. Demonstrated success working across academic and operational teams and with external partners to align education with labor market needs.

Certifications:

• Industry-specific credentials and certifications may be required based on the discipline.

Preferred Experience Requirements:

• Experience in portfolio leadership across multiple credential types (degree and non-degree)

• Experience with online and hybrid learning environments including online teaching experience

• Familiarity with workforce and adult education models

• Evidence of commitment to equity and learner-centered design

Work Environment and Physical Demands:

• Remote and hybrid work environments; on-site presence expected 2-3 days/week for meetings summits or events and as needed.

• Requires regular computer use participation in video conferences and engagement in digital learning and data platforms.

All submissions should include a cover letter and resume.

The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race color national origin age marital status sex sexual orientation gender identity gender expression disability religion ancestry political affiliation or veteran status in employment educational programs and activities and admissions.

Workplace Accommodations:

The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall based on disability be excluded from participation in or be denied the benefits of the services programs or activities of the University or be subjected to discrimination. For information about UMGCs Reasonable Workplace Accommodation Policy or to request an accommodation applicants/candidates can contact Employee Accommodations via email at.

Benefits Package Highlights:

• Generous Time Off:Enjoy 22 days of paid vacation 15 days of sick leave 3 personal days and 15 paid holidays (16 during general election years).
• Comprehensive Health Coverage:Access to health care medical with vision dental and prescription plans for both individuals and families effective from the 1st of the month following your hire date.
• Insurance Options:Term Life Insurance Accidental Death and Dismemberment Insurance and Long-Term Disability Insurance.
• Flexible Spending Accounts:Available for medical and dependent care expenses.
• Retirement Plans:Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).
• Supplemental Retirement Plans: include 401(k) 403(b) 457(b) and various Roth options. The university does not provide matching funds.
• Tuition Remission:Immediate availability for Collegiate Faculty. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service.

See flyer for additional information on benefits SS Collegiate ()

Hiring Rate: