Learning & Development Intern (Fall)

Building A Brand Starts With Our Story

FIRST is a leading global brand experience agency serving clients in various industries including financial services technology new & traditional media aerospace healthcare and professional services. FIRST has received numerous accolades including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer named Top Agency of the Year 2024 by Event Marketer highlighted as a Global Agency of the Year over 100 Employees by C&IT and listed among the 200 Top Marketing Agencies in& 2022 by Chief Marketer.

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Location: Onsite in NY office (Hybrid) 20-25 hours weekly.

What You Would Get To Do:

The FIRST L&D team is looking for a passionate Learning & Development Intern! In this role you will provide support through hands-on experience in instructional design and course development. You will have the opportunity to work cross functionally to learn more about how the Learning & Development team supports the business. You will support the creation and delivery of engaging interactive learning experiences across a variety of platforms including our eLearning modules. The successful candidate will report to the Learning Manager and be required to support with the operation of the FIRST Learning platform: FIRST Academy.

If you are passionate about learning technology and creating interactive and engaging learning experiences this internship is a great opportunity to grow your skills and contribute to impactful projects.

Your contributions

• Assist in designing training programs and learning materials that align with FIRST goals and learning principles.
• Develop and refine course evaluation and assessment methods to maximize learning impact.
• Support the design of interactive training elements that enhance learner engagement and continued learning such as simulations case studies quizzes and role-playing activities.
• Contribute to the development of creative learning approaches and exploring ways to integrate these into in-person and online training.
• Support the daily administration and maintenance of FIRSTs Learning Platform: FIRST Academy including course uploads user management and troubleshooting.
• Assist with the testing and quality assurance of new courses and learning content on FIRST Academy.
• Research and present findings and recommendations on how to incorporate innovative learning technologies into current training.
• Participate in the Internship Program training and events assigned.

What We Are Looking For

• High-energy positive and client focused.
• Excellent communication skills written and verbal.
• Ability to project manage.
• Passion for helping others excellent customer service abilities.
• Ability to work with a diverse set of people.
• Knowledge using PowerPoint and/or graphic design.
• Knowledge using Excel spreadsheets able to create new and update existing worksheets.

Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role please apply - we would love to see how you could fit at FIRST. Please contact if you need an accommodation at any stage of the recruitment process.

United States Residents:The base pay for this position is $20/hr for undergraduate $25/hr graduate students

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