Leasing Specialists - The Springs Townhomes
Leasing Specialists - The Springs Townhomes
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Salary Not Disclosed
1 Vacancy
Job Description
Join Our Team at The Springs Townhomes Leasing Specialist Opportunity!
WPM Real Estate Management is seeking a friendly energetic and customer-focused individual to join our leasing team as a Leasing Specialist at The Springs Townhomes located in the White Marsh area. In this role you will play a vital part in providing excellent service to current and prospective residents assisting with leasing activities administrative tasks and resident engagement.
We are looking for someone who is organized detail-oriented and passionate about creating a welcoming experience for our residents. Previous customer service experience is required and leasing experience is a plus.
The Springs Townhomes is managed by WPM Real Estate Management one of the regions largest and most respected property management companies. WPM has been recognized as a Top Workplace by The Baltimore Sun for seven consecutive years. We offer a supportive and inclusive work environment continuing education opportunities competitive compensation and a workplace culture where associates are treated like family.
Position Details:
Base Pay: $19.00/hour
Additional Compensation: Commission and bonus opportunities
Schedule:
Monday Friday: 8:30 AM 5:30 PM
Saturday: 10:00 AM 4:00 PM
Key Responsibilities:
Track all phone and walk-in traffic and enter data into the system; prepare weekly traffic reports
Assist prospective residents with applications and collect necessary documentation
Maintain and organize marketing materials and leasing packets
Manage vacancy reports and assist with the apartment turn process
Ensure vacant units are presentable including minor cleaning of fixtures floors and windows
Promote resident satisfaction and retention through exceptional service and community events
Visit competitor properties quarterly and track market trends and specials
Assist with day-to-day operations and build positive relationships with residents
Coordinate tours maintenance appointments and communicate community procedures
Assist with marketing initiatives and resident outreach events
Provide administrative support including the preparation and distribution of documents and communications
Maintain accurate resident records insurance certificates and filing systems
Answer phones support office operations and assist with various projects as needed
What We Offer:
Bonus Potential
Medical Dental & Vision Insurance
401(k) with Company Match
Paid Time Off (PTO) & Sick Leave
Rental Discount for eligible full-time associates at WPM-managed communities
A collaborative team-oriented culture that values your contributions and supports your professional growth
Required Knowledge Skills & Abilities:
Professional appearance positive attitude and excellent communication skills
Ability to learn and operate property management software systems
Strong multitasking time management and organizational skills
Ability to work a flexible schedule including weekends and occasional evenings
Valid drivers license and access to a vehicle
Commitment to exceptional customer service and attention to detail
Education & Experience:
High School Diploma or equivalent required
NALP (National Apartment Leasing Professional) certification preferred
Prior leasing sales or customer service experience preferred
If youre ready to build a rewarding career as a Leasing Specialist in a dynamic and supportive environment apply today and become part of the WPM family!
#IND1
Required Experience:
Unclear Seniority
Employment Type
Full-Time
