Life Care Center of Federal Way is nestled between Seattleand Tacoma offering a perfect blend of urban amenities and suburbantranquility. Residents enjoy access to beautiful parks such as Dash Point StatePark and a vibrant community with diverse dining and shopping options. FederalWays proximity to the Puget Sound provides ample opportunities for wateractivities and scenic views.
We invite dynamic and experienced candidates who arepassionate about leadership and operational excellence to apply for an excitingopportunity as a Regional Business Office Manager/Trainer (RegionalField Controller) at Life Care Centers of America.This regional position requires the person in thisrole to oversee fiveSkilled Nursing Facilities (SNF) in theGreater Seattle region.
Life Care Centers of America is a privatelyowned healthcare leader with 47 years of experience. We provide expert skillednursing and rehabilitation services at over 200 locations nationwide.
This is a great opportunity to be part of an organizationthat believes you are our most valuable resource and strives to provide anenvironment where you will thrive grow and feel supported. Enjoy all that thePacific Northwest has to offer - whether its city living or outdoor adventureslike hiking biking fishing boating and more. Join us in beautifulWashington state!
Position Summary
The Regional Field Controller oversees the financialoperations full cycle billing collections and A/R management cash flowmanagement and payer reimbursement processes to support the Business Office Managers at five skillednursing facilities in accordance with all laws regulations and LCCAstandards. Reports to the Division Field Controller. The facilities arelocated in the Greater Seattle area.
Education & Experience
- Must have experience hiring and supervising of Skilled Nursing Facility (SNF) Business Office Managers: 3 years (Required).
- 5 years of experience in a SNF with Washington Medicaid Medicare managed care insurance and private pay payers preferred.
- Experience with WA Medicaid Medicare managed care and private pay payers: 5 years (Preferred)
- Experience using PointClickCare RFMS and/or ADP: 3 years (Preferred)
- Healthcare billing A/P collections: 5 years (Required)
- Training others in financial software: 3 years (Required)
Benefits & Perks:
- Competitive Salary
- Medical Dental & Vision Insurance
- Healthcare Flexible Spending Accounts & Healthcare Savings Accounts
- Life AD&D & Disability Insurance
- Paid Time Off including Vacation Sick Leave & Holidays
- 401K Savings Plan
- Student Loan Reimbursement (up to $9000)
- Continuing Education Tuition Reimbursement ($3000/Year)
- CEUs BLS and CPR are provided in-house at no cost for applicable employees
- Employee Referral Reward Program
- PerkSpot Employee Discount Program
- Employee Recognition Program
- Employee Assistance Program- LifeMatters- FREE Mobile App - 24/7 Counseling (140 Languages) financial consultation legal consultation online and assisted searches for: Child and elder care resources and guidance adoption assistance educational resources personal security home improvement veterinarians pet sitting and obedience training
- Career Advancement/ Development Opportunities
- Fit-for-Life Employee Wellness Program
- Discounts for Auto/Home Insurance Cell Phonesand Pet Insurance
Position Summary
The Regional Field Controller oversees the financial billing cash management and reimbursement processes for facilities throughout assigned region in accordance with all laws regulations and LCCA standards.
Education Experience and Licensure Requirements
- Associates or bachelors degree from accredited college (or equivalent experience).
- Two or more years experience as business office manager.
- Prior supervisory experience.
Specific Job Requirements
- Excellent verbal and written communication skills.
- Willing and able to travel.
- Knowledgeable of business office procedures as well as laws regulations and guidelines pertaining to long term care and specifically billing.
- Plan organize develop implement and interpret programs goals objectives policies and procedures necessary for providing quality financial services.
- Experience with Medicare Medicare and Insurance billing and collections.
- Make independent decisions when circumstances warrant such action
- Knowledgeable of practices and procedures as well as the laws regulations and guidelines governing functions in the post acute care facility
- Implement and interpret the programs goals objectives policies and procedures of the department
- Perform proficiently in all competency areas including but not limited to: patient rights and safety and sanitation
- Maintains professional working relationships with all associates vendors etc.
- Maintains confidentiality of all proprietary and/or confidential information
- Understand and follow company policies including harassment and compliance procedures
- Displays integrity and professionalism by adhering to Life CaresCode of Conductand completes mandatoryCode of Conductand other appropriate compliance training
Essential Functions
- Assist with selection training and support of Business Office Managers.
- Train and support Business Office staff on an ongoing basis in variety of financial software areas (i.e. Net Solutions RFMS ADP).
- Identify report and serve as part of the solution to issues discovered in the Business Office functions.
- Visit assigned facilities at least quarterly to assess business office functions and assist as needed.
- Communicate and function in an interdisciplinary team.
- Train Business office associates billing processes in accordance with all state and federal regulations.
- Exhibit excellent customer service and a positive attitude towards patients
- Assist in the evacuation of patients
- Demonstrate dependable regular attendance
- Concentrate and use reasoning skills and good judgment
- Communicate and function productively on an interdisciplinary team
- Sit stand bend lift push pull stoop walk reach and move intermittently during working hours
- Read write speak and understand the English language
An Equal Opportunity Employer