Sales Coordinator

Job Summary:

SALES COORDINATOR

Location: Los Angeles CA New York NY or Remote in the US

Division: Ticketmaster NA NA Sales Region (Portfolio Company Universe)

Line Manager: Sales Operations Manager Clubs & Universe

Contract Terms: Permanent full-time 40 hours per week

THE TEAM

Were fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment Ticketmaster has changed the way the world connects with their favorite artists teams and shows and we continue to shape innovation every day. Were not just selling tickets (though we do that better than anyone else) were enriching lives one amazing experience at a time. And we think thats pretty amazing. If youre passionate about the magic of live entertainment like we are and you want to work at a company dedicated to helping millions of fans experience it we want to hear from you.

THE JOB

Were seeking an ambitious bright and self-driven Sales Coordinator to join our team Under the direction of the Sales Operations Manager this role is responsible for supporting the sales and operations functions through top of the funnel activities associated with the General Admission Exhibits and Clubs segments across North America.

The role is an essential part of the Universes business model fueling the growth of Pipeline and Revenue objectives of the NA Sales organization to ensure the Company can meet overall business objectives. In addition this role will be responsible for early-stage prospect and funnel management which may include but is not limited to decisions regarding which communication tactics to use email messaging talk tracks and leveraging marketing resources. Ultimately this position isto be responsible for generating a substantial pipeline of weekly meetings; generate Qualified Meetings to be accepted by the Client Development Team; and to achieve and exceed sales targets as advised.

WHAT YOU WILL BE DOING

Pipeline Generation

• Research identify and generate weekly meetings with select target personas.

• Identify and follow up on both inbound interest and generating outbound opportunities in North America.

• Qualify incoming leads for size use case and quality.

• Conduct daily volumes of activity including outbound cold calls emails and social selling.

• Organize track and prioritize potential leads and existing client renewals.

• Partner with sales organizations to drive the day-to-day interactions that identify prospects for long-term business opportunities.

• Articulate the key value proposition of Ticketmasters portfolio companys products and services to the key players within the General Admission Exhibits and Clubs segments.

• Try to keep the language easy to read and understand.

Sales Enablement

• Create and manage sales and outbound campaign copy product demonstrations and sales decks for sales presentations.

• Select appropriate outreach avenues (cold calls email sequences social networks) based on the prospect details including Persona Account Size and structure.

• Stay abreast and informed of trends and market data in target market segments in order to tailor outreach to prospects that will create opportunities.

• Provide feedback to Marketing on what assets and outreach are resonating and which are not in order to iterate on the resources available.

Sales Operations

• Input accurate data into Salesforce for tracking prospect interactions and information.

• Keep sales and management teams informed by tracking and generating monthly sales pipeline and activity reports.

• Support special projects as required.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• Bachelors Degree or equivalent.

• Minimum of year of experience in a field/role such as Sales Marketing Administrative or Customer service.

• Proficient in Salesforce MS Office Suite such as Outlook Word Excel and PowerPoint Photoshop and/or Illustrator Keynote etc.

• Highly motivated resourceful and results-oriented to achieve goals.

• Excellent verbal and written communication skills.

• Familiarity pertaining to conducting research.

• Deadline-driven detail-oriented self-starter.

• Strong understanding of technology as well as how to efficiently use it.

• Solid interpersonal skills (e.g. friendly/outgoing and not afraid to connect with new people).

• A passionfor the live event space is an added bonus!

YOU (BEHAVIOURAL SKILLS)

• Business Acumen You understand and can apply general business concepts using external networks to understand market situations and industry.

• Problem Solving and Innovation Gathering appropriate perspective and insights and seeking win-win solutions by remaining open to alternative approaches and being proactive in generating new ideas. Ability to maintain a balanced perspective and see all sides of an issue and manage problems in a timely and effective manner. Additionally a free and independent thinker open to new ideas and concepts.

• Organizational Skills Manages competing priorities of several teams/departments/locations. Tasks and project management orientation (with the ability to hold others accountable).

• Winning Teamwork Collaborating with others in a respectful manner and openly sharing information amongst the team to assist in achieving Ticketmaster goals and objectives. Taking the time to empathize and understand where others are coming from along with showing recognition and appreciation for the contribution of others

BENEFITS & PERKS
Through our Taking Care of Our Own program we provide benefits across six key pillars:

• HEALTH: Medical vision dental and mental health benefits for you and your family with access to a health care concierge and Flexible or Health Savings Accounts (FSA or HSA)

• YOURSELF: Free concert tickets generous paid time off including paid holidays sick time and personal days

• WEALTH: 401(k) program with company match stock reimbursement program

• FAMILY: New parent programs including caregiver leave and baby bonuses plus fertility adoption foster or surrogacy support

• CAREER: Career and skill development programs with School of Live tuition reimbursement and student loan repayment

• OTHERS: Volunteer time off crowdfunding match

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment the worlds largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the worlds largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders attentive managers and enthusiastic teams. If youre passionate about live entertainment like we are and you want to work at a company dedicated to helping millions of fans experience it we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

Belonging - We are committed to building a culture in which all people can be their authentic selves have an equal voice and opportunities to thrive.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations enjoy new experiences and learn from the talented people you will be working with. Its talent that matters to us and we encourage applications from people irrespective of their gender race sexual orientation religion age disability status or caring responsibilities.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over) ancestry color religious creed (including religious dress and grooming practices) family and medical care leave or the denial of family and medical care leave mental or physical disability (including HIV and AIDS) marital status domestic partner status medical condition (including cancer and genetic characteristics) genetic information military and veteran status political affiliation national origin (including language use restrictions) citizenship race sex (including pregnancy childbirth breastfeeding and medical conditions related to pregnancy childbirth or breastfeeding) gender gender identity and gender expression sexual orientation or any other basis protected by applicable federal state or local law rule ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so including reasonable accommodations related to pregnancy in accordance with applicable local state and / or federal law. As part of its commitment to make reasonable accommodations Ticketmaster also wishes to participate in a timely good faith interactive process with a disabled applicant to determine effective reasonable accommodations if any which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available including promotion from within employee referrals outside advertising employment agencies internet recruiting job fairs college recruiting and search firms.

The expected compensation for this position is:

** Pay is based on a number of factors including market location qualifications skills and experience.