Chief of Business and Support Services
Chief of Business and Support Services
Posted on :
19-07-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Chief of Business and Support Services
Department:Business and Support Services
Status: Full-time
Who We Are
At Sertoma Star Services were on a mission to empower individuals with intellectual/developmental disabilities and those living with mental illness to reach their goals and lead fulfilling lives. With a strategic presence in South Chicagoland and Northwest Indiana we proudly serve over 2000 consumers through a diverse range of vocational educational therapeutic and residential programs.
Sertoma Star Services roots trace back to the merger of two dynamic social services organizations New Star and Sertoma Centre combining over 125 years of expertise in providing cutting-edge person-first services. Our united commitment is straightforward: to transform lives through delivering comprehensive services choices and opportunities to those we support in an environment that promotes self-advocacy and personal success.
By joining the Sertoma Star Team you will have a unique opportunity to challenge limits and change lives. Together we can shape a brighter future for those we serve.
Your Role
The Chief of Business and Support Services is responsible for the oversight and effective management of facilities equipment and vehicles capital planning janitorial operations programming property management and transportation of the organization.
Responsibilities
Who We Are
At Sertoma Star Services were on a mission to empower individuals with intellectual/developmental disabilities and those living with mental illness to reach their goals and lead fulfilling lives. With a strategic presence in South Chicagoland and Northwest Indiana we proudly serve over 2000 consumers through a diverse range of vocational educational therapeutic and residential programs.
Sertoma Star Services roots trace back to the merger of two dynamic social services organizations New Star and Sertoma Centre combining over 125 years of expertise in providing cutting-edge person-first services. Our united commitment is straightforward: to transform lives through delivering comprehensive services choices and opportunities to those we support in an environment that promotes self-advocacy and personal success.
By joining the Sertoma Star Team you will have a unique opportunity to challenge limits and change lives. Together we can shape a brighter future for those we serve.
Your Role
The Chief of Business and Support Services is responsible for the oversight and effective management of facilities equipment and vehicles capital planning janitorial operations programming property management and transportation of the organization.
Responsibilities
Provide leadership and direction to the business and support services team overseeing functions such as janitorial operations property management and transportation. Guide the team in executing plans and initiatives that align with the mission of the organization and departmental goals.
Collaborate with executive leadership to define organizational strategic priorities goals and the annual budget. Ensure department goals and objectives support the mission vision and strategic direction of the organization.
Oversee all aspects of facility maintenance and operations including functioning of all buildings and grounds systems: mechanical electrical plumbing and waste management.
Oversee janitorial operations building upkeep and vendor contracts including IDOT and state facilities ensuring efficiency and service quality.
Provide oversight of property management and capital construction projects within Supportive Housing Programs including residential renovations from concept to completion. Monitor tenant relations and ensure coordination with Community Mental Health when additional resident supports are needed.
Oversee transportation services activities and ensure operational efficiency compliance and customer satisfaction.
Implement and monitor revenue and expense budgets for all areas of responsibility including janitorial operations PSH Projects maintenance and capital project budgets. Ensure that delivery of services is the most cost-appropriate and all projects are on schedule and within budget.
Work in partnership with the Development department to secure capital grants for facilities utilities fleet and related operational needs.
Procurement of vendors for operation and maintenance of all company assets including the negotiation of contracts on time price and deliverables.
Oversee asset management and building security including but not limited to space planning and equipment needs (cell phones software laptop keys fobs copiers etc.).
Responsible for oversight of fleet management contracts for all vehicles including maintenance and fuel plans.
Ensure that staff use sound business and customer service practices in providing support to internal and external customers. Facilitate an annual Support services and/or resident survey.
Ensure staff follow property waste safety protocols including hazardous waste disposal and coordinate as needed with OSHA and local/state health departments. Support adherence to licensing accreditation safety standards and agency policies.
Manage special projects and perform other duties as assigned.
Qualifications
Bachelors degree in a related field required; Masters degree preferred.
Minimum of six years experience with at least three years in a supervisory/administrative role.
Experience in the field of disabilities preferred interacting with a diverse population.
Strong organizational skills with ability to multi-task and prioritize effectively.
Excellent communication skills both oral and written.
Valid drivers license and documentation of current auto insurance with an acceptable motor vehicle report. Must obtain and hold PACE Driver certification and meet Pace Safety Sensitive qualifications
Proficient in the use of computers software applications and working knowledge of Microsoft Office Suite G-suite and other various programs
Benefits
- Generous paid time off
- 13 Paid holidays
- Medical/Dental/Vision Insurance Plans
- Employer Paid Insurance: Basic Life/AD&D and Long-Term Disability
- Employee Assistance Program
- 403(b) with company match
- Tuition assistance
- Eligibility for Public Service Loan Forgiveness
- Ongoing training and development opportunities
Health Safety and Culture
Sertoma Star is an equal opportunity employer that embraces the uniqueness of every person. Sertoma understands that in order for you to work effectively and be an advocate of inclusivity we must foster an environment that is respectful and sensitive to persons of all gender identities and from every cultural socioeconomic ethnic religious and racial background. Our open-door team-building concept supports both agency goals and employee success.
Sertoma Star is an equal opportunity employer that embraces the uniqueness of every person. Sertoma understands that in order for you to work effectively and be an advocate of inclusivity we must foster an environment that is respectful and sensitive to persons of all gender identities and from every cultural socioeconomic ethnic religious and racial background. Our open-door team-building concept supports both agency goals and employee success.
Required Experience:
Chief
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
