PC Specialist
PC Specialist
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Job Description
Anticipated Hiring Range: $25.53 - $30.00
Full Salary Range: $25.53 - $34.47
Short Job Description:
Benefits: This position is benefits eligible. Please view our benefits guidehere.
Why do I see two salary ranges
The City of Greeley in compliance with Colorado state law includes a salary range for all positions posted. This law is intended to improve wage transparency. The City of Greeley in support of wage transparency posts both the full salary range for each position (what you might anticipate your earnings couldbe if you work for the City of Greeley for some time) as well as the anticipated hiring range (the range within which the City anticipates making an offer). The actual offer extended will be based on your years of relevant experience education certifications and potentially other factors.
City of Greeleys Total Rewards
The City of Greeley is proud to offer a robust benefits package in addition to your wages. This package includes health and wellness retirement savings discounted access to Greeley facilities and more.
Job Summary:
The Personal Computer (PC) Specialist is responsible for approximately 850 PCs and 80 Mobile Data Terminals (MDTs) help desk environment and management of three (3) data centers and their associated hardware / software technologies.
Experience Knowledge Skills:
Minimum Requirements
Associates degree
Two (2) years of experience in hands-on support of Intel-based personal computers.
Hands-on experience with installing troubleshooting configuring and deploying Microsoft macOS and IOS Based devices.
Valid Drivers license
Preferred Requirements:
Industry certifications
Bachelors degree
OR
Any combination of related education experience certifications and licenses that will result in a candidate successfully performing the essential functions of the job.
Knowledge. Skills and Abilities:
Experience supporting desktop applications such as Microsoft M365 applications.
Experience supporting Microsoft Windows based personal computers in a Microsoft Windows Active Directory environment.
Ability to work in a project management/project team member capacity to accomplish various technology initiatives.
Ability to read write and interpret technical documentation.
Ability to work overtime nights and/or weekends.
Demonstrated strong communication and customer service skills.
Proven track record of resolving technical issues efficiently and effectively.
Strong problem-solving abilities and attention to details
Knowledge of computer hardware components and their functions.
Essential Functions:
Troubleshoots and maintain Microsoft macOS and IOS based personal computers and devices.
Services Microsoft Windows 10 and 11 operating systems.
Services and manages desktop application software.
Provides technical support in a help desk environment.
Sets up maintains and troubleshoots personal computer hardware operating systems and desktop application software.
Provides technical support to staff from multiple agencies in a one-on-one basis both onsite and via a telephone help desk environment.
Installs and maintains computer-related devices.
Assists users in software / hardware evaluation.
Presents information to IT staff and customers as needed.
Performs other duties as assigned.
Supervisory Responsibilities
n/a
Work Environment andPhysical Requirements:
Travel:
Occasional travel locally to site visits; possible travel to training and certification opportunities.
Work Environment:
Frequent interaction with City employees via telephone and in person.
Perform multiple tasks simultaneously with frequent interruptions.
Work is performed in a typical IT office environment which requires normal safety precautions working around computers.
Physical Requirements:
- Extended periods of sitting at computer work stations.
- Frequent travel to multiple office locations.
- Communication skills enough to convey information to staff and end users via telephone and in person.
- Operate standard office equipment requiring continuous or repetitive hand/arm movements.
- Vision enough to interpret computer screens and documents.
- Ability to bend at waist and kneel.
- Must be able to lift push and or pull up to 50 pounds.
- Ability to bend stoop and work on a ladder or step stool.
- Manual dexterity enough to lift carry install and connect all components required for computer operations.
EOE Statement:The City of Greeleyprovides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
ADA Statement: We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: .
Conditions of Employment: Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test a background and national sex offender search a motor vehicle record search and for some positions a physical demands evaluation. For more information about City policies and practices during the recruitment process including but not limited to EOE Reasonable Accommodation and pre-employment screenings please visit our career pageHERE.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
