WFS Staffing Manager, Workforce Staffing
WFS Staffing Manager, Workforce Staffing
Posted on :
19-07-2025
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1 Vacancy
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Job Description
** This role can be based in any of our field buildings in the region - Travel required **
At Amazon were working to be the most customer centric company on earth. To get there we need exceptionally talented bright and self-driven people. If you would like to help us build the place to find and buy anything online this is your chance to make history.
Workforce Staffing (WFS) a division of Worldwide Operations People Product & Tech manages Amazons Tier 1 talent (Front-line associates) supply chain. We attract hire and onboard the associates who by fulfilling orders at the frontlines of the company make Amazon a global leader in delivery and logistics. This encompasses market analytics candidate attraction and communication strategic sourcing staffing execution at scale and vendor management. These processes enable our business partners to meet customer expectations by matching talent supply with demand.
The Workforce Staffing (WFS) Team is looking for a Staffing Manager. In this multi-purpose leadership role; you will own both engagement and optimization for a defined geography. Creating a collaborative team environment and a strong candidate oriented culture that ensures deliver of efficient effective quality driven service to business partners is essential for success.
The Staffing Manager will focus in three key areas:
1) Owning the strategic development and delivery of community engagement plans
2) Executing labor demand plans for multiple sites across the node
3) execution of candidate engagement activities &
4) development of relationships with both internal and external stakeholders to build long term partnerships.
Successful candidates will be a strategic and analytical thinker who can see around corners and demonstrate a passion for process improvement candidate experience and onboarding process improvement. You will manage an organization of Staffing Team Leads Coordinators Administrators and Ambassadors who thrive in an innovative fast-paced environment. Our WFS node teams work flexible schedules shifts and areas to include evenings and weekends. We roll up our sleeves work hard have fun and make history!
Key responsibilities:
Partners with local Site Leadership teams to include but not limited to Operations Finance Human Resources and associated workflow teams to optimize labor requirements
Forecast labor demand plans and create scalable staffing strategies to build infrastructure and ensure team resource capabilities meet business demand
Evolve and implement labor acquisition strategies inclusive of employee class recommendations labor pool utilization talent pool conversion and other channel resources across different Amazon businesses
Manage and own cost per hire budgets through oversight of labor acquisition advertising and other talent acquisition costs within the cluster
Manage and build strategies to optimize candidate cycle time conversion rates and applicant funnel metrics to benchmark
Exceed associate experience service levels and KPIs measured by hiring activity results and defect reduction
Analyze daily weekly and monthly reporting of Workforce Staffing performance via Key Performance Indicators
Evolve and implement strategies based on consistently changing needs of the business by tracking hiring event schedules and forecasted attendance rates
Leads and drives projects of increasing scale and complexity and manages programs through completion
Sets KPIs benchmarks metrics and understands how to prioritize to meet and exceed all business SLAs
Must be able to travel as needed to conduct events in various locations within your designated cluster or assigned geographical area.
Bachelors degree or equivalent
Demonstrable leadership in a fast paced data driven operational environment
Knowledge and understanding of best practice recruitment or similar operational processes
Experience in the development and management of a geographically dispersed team
Able to travel India wide as appropriate
A Masters Degree in Business Supply Chain or Human resources is a plus
Strong stakeholder management with a proven ability to consult and influence others
Previous recruitment experience overseeing either agency and/or direct hire sourcing models in a high-volume environment
Comfortable working at scale in fast paced environment
Experience with managing large-scale organizational change
Ability to think strategically and translate into operational business plans
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
At Amazon were working to be the most customer centric company on earth. To get there we need exceptionally talented bright and self-driven people. If you would like to help us build the place to find and buy anything online this is your chance to make history.
Workforce Staffing (WFS) a division of Worldwide Operations People Product & Tech manages Amazons Tier 1 talent (Front-line associates) supply chain. We attract hire and onboard the associates who by fulfilling orders at the frontlines of the company make Amazon a global leader in delivery and logistics. This encompasses market analytics candidate attraction and communication strategic sourcing staffing execution at scale and vendor management. These processes enable our business partners to meet customer expectations by matching talent supply with demand.
The Workforce Staffing (WFS) Team is looking for a Staffing Manager. In this multi-purpose leadership role; you will own both engagement and optimization for a defined geography. Creating a collaborative team environment and a strong candidate oriented culture that ensures deliver of efficient effective quality driven service to business partners is essential for success.
The Staffing Manager will focus in three key areas:
1) Owning the strategic development and delivery of community engagement plans
2) Executing labor demand plans for multiple sites across the node
3) execution of candidate engagement activities &
4) development of relationships with both internal and external stakeholders to build long term partnerships.
Successful candidates will be a strategic and analytical thinker who can see around corners and demonstrate a passion for process improvement candidate experience and onboarding process improvement. You will manage an organization of Staffing Team Leads Coordinators Administrators and Ambassadors who thrive in an innovative fast-paced environment. Our WFS node teams work flexible schedules shifts and areas to include evenings and weekends. We roll up our sleeves work hard have fun and make history!
Key responsibilities:
Partners with local Site Leadership teams to include but not limited to Operations Finance Human Resources and associated workflow teams to optimize labor requirements
Forecast labor demand plans and create scalable staffing strategies to build infrastructure and ensure team resource capabilities meet business demand
Evolve and implement labor acquisition strategies inclusive of employee class recommendations labor pool utilization talent pool conversion and other channel resources across different Amazon businesses
Manage and own cost per hire budgets through oversight of labor acquisition advertising and other talent acquisition costs within the cluster
Manage and build strategies to optimize candidate cycle time conversion rates and applicant funnel metrics to benchmark
Exceed associate experience service levels and KPIs measured by hiring activity results and defect reduction
Analyze daily weekly and monthly reporting of Workforce Staffing performance via Key Performance Indicators
Evolve and implement strategies based on consistently changing needs of the business by tracking hiring event schedules and forecasted attendance rates
Leads and drives projects of increasing scale and complexity and manages programs through completion
Sets KPIs benchmarks metrics and understands how to prioritize to meet and exceed all business SLAs
Must be able to travel as needed to conduct events in various locations within your designated cluster or assigned geographical area.
Bachelors degree or equivalent
Demonstrable leadership in a fast paced data driven operational environment
Knowledge and understanding of best practice recruitment or similar operational processes
Experience in the development and management of a geographically dispersed team
Able to travel India wide as appropriate
A Masters Degree in Business Supply Chain or Human resources is a plus
Strong stakeholder management with a proven ability to consult and influence others
Previous recruitment experience overseeing either agency and/or direct hire sourcing models in a high-volume environment
Comfortable working at scale in fast paced environment
Experience with managing large-scale organizational change
Ability to think strategically and translate into operational business plans
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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